SYMPTOMS

Consider the following scenario:

  • You install a Korean version of Windows 7 on a touch-based system that does not have a physical keyboard attached.

  • You use Sysprep.exe to reseal the image.

  • You boot the computer and start the OOBE process.

  • At the beginning of OOBE, you attempt to use the Windows on screen keyboard to press CTRL+SHIFT+F3, which should reboot Windows back into Sysprep audit mode.


In this scenario, nothing happens when you try to use the keyboard shortcut to reboot Windows back into audit mode.


RESOLUTION

To resolve this issue and reboot Windows into audit mode, you will need to attach a USB keyboard and then execute the CTRL+SHIFT+F3 keyboard shortcut.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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