This article applies if you’ve recently made changes to your device hardware and are trying to upgrade to Windows 11. Hardware changes might affect your upgrade eligibility, though you’ll need to take a few steps to see your updated eligibility in Settings.
This article might also apply if messages in the PC Health Check app and the Windows Update page in Settings don’t match.
If you recently made any changes to your hardware and want to see if your computer now meets the requirements for Windows 11, the easiest way to do that is with the PC Health Check app:
If you haven't yet, install the PC Health Check app here.
Press Windows logo key + S or select Search, type pc health check, and select PC Health Check from the list of results.
Select Check now.
It can take up to 24 hours for Windows Update to refresh your eligibility info. If your eligibility info is not updating in a timely manner, you can also manually refresh the Windows 11 eligibility assessment using the following steps.
Note: Changing your hardware doesn’t necessarily mean your device will be offered Windows 11 immediately. The upgrade will roll out over time to in-market devices based on intelligence models that consider hardware eligibility, reliability metrics, device age, and other factors. We intend to roll the upgrade offer out as quickly as possible, while ensuring a high-quality experience.
How to manually refresh Windows 11 eligibility assessment
You can refresh the Windows 11 eligibility assessment by either using Task Scheduler or running it from an administrator Command Prompt.
Refresh using Task Scheduler
Press Windows logo key + S or select Search, type task scheduler, and select Task Scheduler from the list of results.
Using the left navigation pane, navigate to \Microsoft\Windows\Application Experience.
Right-click (or press and hold) on the task called Microsoft Compatibility Appraiser, then select Run.
Wait until the task is complete (it will show as Ready). You can select Action > Refresh in the top navigation menu to refresh its state.
Refresh using an administrator Command Prompt
Press Windows logo key + S or select Search, type cmd, and then select Run as administrator under Command Prompt on the right side.
Then type the following command and press Enter:
schtasks.exe /Run /TN "\Microsoft\Windows\Application Experience\Microsoft Compatibility Appraiser"
Wait a couple of minutes for the task to complete, then reopen Settings > Update & Security > Windows Update.