When the installation fails, you also receive an error message that resembles the following:
Fix it for meTo fix this problem automatically on a server that experiences the symptoms that are mentioned in the “Symptoms” section, click the Fix it button or link. Then click Run in the File Download dialog box, and follow the steps in the Fix it wizard.
Note This script applies only to servers that are running Exchange Server 2013 SP1. A permanent fix for this solution will be delivered in Exchange Server 2013 Cumulative Update 5 (CU5).
Let me fix it myselfTo obtain and run the script manually, go to the following Microsoft Download Center website:
However, if you install Exchange Server 2013 SP1 on a new server, and then you install third-party agents before you run apply "Fix it" solution, you must follow these steps to restore the server:
- Uninstall the third-party agents.
- Run the script.
- Reinstall the agents.
For more information about Exchange Server 2013 SP1, go to the following Microsoft website:
Article ID: 2938053 - Last Review: 5 Mar 2014 - Revision: 1