Why was my Microsoft Rewards order cancelled? Email Print We’re sorry for the hassle. Rewards orders may be cancelled for a number of reasons. Reach out to Support and we’ll do our best to get it sorted out. Properties Article ID: 4027091 - Last Review: 20 Nov 2017 - Revision: 3 Applies to Microsoft account Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience. For more help, try searching for what you need at the top of the page.