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For some features of Skype for Business Web App to work correctly, you must allow your browser to save local data— cookies—on your computer or device.

Here's how to enable cookies if your browser is blocking them:

Edge (Windows 10)

  1. In the Edge window, select More (...) > Settings > View advanced settings.

  2. Scroll down to Cookies, and select Don't block cookies

Internet Explorer

  1. In Internet Explorer, in the menu bar, selectTools Tools button in Internet Explorer, upper right corner > Internet options > Privacy > Advanced.

  2. Select Accept or Prompt under First-party Cookies, and Accept or Prompt under Third-party Cookies.

  3. Select OK.


  1. In a Chrome window, do one of the following:

    • In the browser address box, enter chrome://settings/content.


    • On the Chrome menu, select Settings > Show advanced settings, and then under Privacy, select Content settings.

  2. In the Content settings dialog box, under Cookies, make sure Allow local data to be set (recommended) is selected.

  3. Select Done and refresh the browser.

Mozilla Firefox

  1. If you’re using Windows, in the Firefox window, select Open menu Firefox browser options menu > Options.

    Tip:  If you’re using a Mac, go to Firefox > Preferences.

  2. Select the Privacy tab.

  3. In the History section under Firefox will, select Use custom settings for history.

  4. Make sure Accept cookies from sites is checked and Accept third party cookies is set to Always, and then select OK.


  1. On your Mac, go to Safari > Preferences > Privacy.

  2. Under Cookies and website data, select Always allow.

  3. Select Close and refresh the browser.

Trouble installing the Skype for Business Web App plug-in?

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