We’re happy to help! 

Use the link below to send us a description of the issue you’re experiencing with Microsoft To Do. 

In your report, please include the following:

  • The name and model of the computer or mobile device you’re using

  • The version of your operating system

  • The name and version of your browser

  • The version of Microsoft To Do you’re using

    • –  On Windows, click Settings, and then look under About

    • –  On macOS, click To Do > About To Do on the menu bar. 

    • –  On the web, click Settings > To Do Settings, and then look under About.

    • –  On Android, tap the profile icon on the top, then Settings, scroll down to the Help & feedback section and tap on Get Support.

    • –  On iOS, tap the profile icon on the top, scroll down to the Help & feedback section and tap on Get Support.

When contacting support, please also include your session and user ID in your report.  

  1. Do one of the following:

    • Windows: 
      Click Settings, and then click Copy Session and User ID.

    • macOS: 
      Click Help on the menu bar, and then click Copy Session and User ID.

    • Web: 
      Click Settings > To Do Settings > Copy Session and User ID

    • Android:
      Go to Settings > Copy Session and User ID

    • iOS:
      Go to Settings > Copy Session and User ID

  2. Paste the copied ID into the Support contact form.

Thank you!
 

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