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Determine who's viewed a conversation

Counts let you see how many people have viewed your conversations. These counts appear on the upper right corner of the original post.

What seen counts mean

Seen counts represent the number of unique users who have seen the conversation in Viva Engage. This metric only appears if at least one person has seen the conversation. A person is counted as having seen a conversation if the first message appears on their screen, and they scroll to the bottom of it. The person who started the conversation is excluded from the counts.

How to view seen counts in Viva Engage

  1. In a browser, go to and navigate to a conversation that you started.

  2. If the conversation was seen by at least one person, a count appears at the upper right corner of the message. 

Who can view seen counts in Viva Engage?

Counts show in Announcements, Polls and Praises. Anyone who can read the conversation can see the counts for the conversation. These counts are shown on conversations that take place in public and private communities. They do not show in private messages. 

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