Many users find that using an external keyboard with keyboard shortcuts for Outlook helps them work more efficiently. For users with mobility or vision disabilities, keyboard shortcuts can be easier than using the touchscreen and are an essential alternative to using a mouse.

Important: Steps may be different between new and classic Outlook for Windows. To determine which version of Outlook you're using, look for File on the ribbon. If there's no File option, follow the steps under the New Outlook tab. If the File option appears, select the tab for Classic Outlook.

Notes: 

  • The shortcuts in this topic refer to the US keyboard layout. Keys for other layouts might not correspond exactly to the keys on a US keyboard.

  • A plus sign (+) in a shortcut means that you need to press multiple keys at the same time.

  • A comma sign (,) in a shortcut means that you need to press multiple keys in order.

This article describes the keyboard shortcuts in new Outlook for Windows. Many shortcuts are the same as in classic Outlook, but there are some differences too.

Tip: To quickly find a shortcut in this article, you can use the Search. Press Ctrl+F, and then type your search words.

In this topic

Frequently used shortcuts

This table lists the most frequently used shortcuts in new Outlook.

To do this

Press

Create a new message or calendar event.

Ctrl+N

Open selected message in a new window.

Shift+Enter

Delete message or item.

Delete

Forward message.

Ctrl+F

Go to calendar.

Ctrl+2

Select the Reply All option.

Ctrl+Shift+R

Reply to email message.

Ctrl+R

Send email message.

Ctrl+Enter

Open split buttons.

Alt+Down arrow key

Get helpful tips

Alt

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Edit text

The text editing keyboard shortcuts in new Outlook are the same as those in other Microsoft products.

To do this

Press

Copy your selection to the clipboard.

Ctrl+C

Cut text you selected.

Ctrl+X

Delete selected text or characters to the left of the cursor.

Backspace

Delete the word to the left of the cursor, but not the space before the word.

Ctrl+Backspace

Insert a hyperlink.

Ctrl+K

Paste content from the clipboard into the current location.

Ctrl+V

Repeat the most recent action.

Ctrl+Y

Reverse the most recent action.

Ctrl+Z

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Format text

The text formatting keyboard shortcuts in new Outlook are the same as those in other Microsoft products.

To do this

Press

Apply bold formatting.

Ctrl+B

Apply italic formatting.

Ctrl+I

Underline text.

Ctrl+U

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Mail keyboard shortcuts

Use the Folder pane

To do this

Press

Collapse the selected section.

Left arrow key

Expand the selected section.

Right arrow key

Go to a folder

Ctrl + Y and the first letter of the folder name

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Use the message and reading list

The keyboard shortcuts in the below table can be used to perform the same action in both the message list and the reading list.

To do this

Press

Delete selected message.

Delete

Mark the selected conversation or message as read.

Ctrl+Q

Mark the selected conversation or message as unread.

Ctrl+U

Permanently delete the selected message or item.

Shift+Delete

Flag a message or mark a flagged message as complete.

Insert

Cancel a search.

Esc

Go to the next message

Ctrl+>

Go to the previous message

Ctrl+<

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Use the message list

The keyboard shortcuts in the below table are message list specific.

To do this

Press

Select the current and next message in the list. Use this to select multiple, contiguous messages.

Shift+Down arrow key

Select the current and previous messages in the list. Use this to select multiple, contiguous messages.

Shift+Up arrow key

Select the first message in the folder.

Home or Ctrl+Home

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Use the reading list

The keyboard shortcuts in the below table are reading list specific.

To do this

Press

Close a new message.

Esc

Create a new message.

Ctrl+N

Forward a selected message.

Ctrl+F

Go to the bottom of a conversation or message.

End

Go to the top of a conversation or message.

Home

Move down one page for conversations or messages of two or more pages.

Page down

Move up one page for conversations or messages of two or more pages.

Page up

Reply to the selected message.

Ctrl+R

Reply to the sender and all recipients of the selected message.

Ctrl+Shift+R

Send a message.

Ctrl+Enter

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Calendar keyboard shortcuts

To do this

Press

Create a new calendar item.

Ctrl+N

Delete the selected item.

Delete

Go to the calendar.

Ctrl+2

Move to a different region in the calendar.

F6

Move to the next event or area in the current view.

Tab key

Move to a previous event or area in the current view.

Shift+Tab

Open the selected item.

Enter

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Use the calendar board view

To do this

Press

Open the Quick Switcher.

Ctrl+Shift+K

Pan left, right, up, or down.

Ctrl+Left, Right, Up, or Down arrow key

With JAWS and NVDA, switch to focus navigation to use this shortcut.

Reset pan and zoom.

Ctrl+0

Move selected item left, right, up, or down.

Ctrl+Shift+Left, Right, Up, or Down arrow key

With JAWS and NVDA, switch to focus navigation to use this shortcut.

Deselect all items.

Esc

Open Board view.

Shift+Alt+6

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Contacts (People) keyboard shortcuts

The People view is your address book in Outlook where your personal contacts are stored and where you can open any address book that has been set up for your organization. The People, Mail, and Calendar views work together so you can easily send mail to and schedule appointments with your most important people.

To do this

Press

Go to People.

Ctrl+3

Go to Mail.

Ctrl+1

Go to Calendar.

Ctrl+2

Delete a contact or contact list.

Delete or Ctrl+D

Create a contact.

Ctrl+N

Search for a contact.

Ctrl+E

Discard contact.

Esc

Save a contact or contact list.

Ctrl+S

Select all contacts or contact lists.

Ctrl+A

Unselect all contacts or contact lists.

Esc

Edit a contact or contact list.

Shift+E

Move down in the contact list or hub list.

Down arrow key

Move up in the contact list or hub list.

Up arrow key

Create a contact list.

Ctrl+L

Display the list of People keyboard shortcuts.

Shift+Question mark (?)

Move the focus to the Home tab.

Alt+Windows +H

Move the focus to the View tab.

Alt+Windows +V

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Use keyboard shortcuts to add accent marks and special characters

To add accents or special characters, use the number pad on your keyboard with Num Lock turned on.

  1. Press and hold Alt.

  2. Type the numeric code on the number pad and release Alt.

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Vowels with accents

The following table lists vowels with accent marks and the Alt code for them.

Uppercase vowel with grave accent

Press

À

0192

È

0200

Ì

0204

Ò

0210

Ù

0217

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Lowercase vowel with grave accent

Press

à

0224

è

0232

ì

0236

ò

0242

ù

0249

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Uppercase vowel with acute accent

Press

Á

0193

É

0201

Í

0205

Ó

0211

Ú

0218

Ý

0221

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Lowercase vowel with acute accent

Press

á

0224

é

0233

í

0237

ó

0243

ú

0250

ý

0253

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Uppercase vowel with circumflex accent

Press

Â

0194

Ê

0202

Î

0206

Ô

0212

Û

0219

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Lowercase vowel with circumflex accent

Press

â

0226

ê

0234

î

0238

ô

0244

û

0251

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Uppercase vowel with tilde accent

Press

Ã

0195

Ñ

0209

Õ

0213

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Lowercase vowel with tilde accent

Press

ã

0227

ñ

0241

õ

0245

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Uppercase vowel with umlaut accent

Press

Ä

0196

Ë

0203

Ï

0207

Ö

0214

Ü

0220

Ÿ

0159

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Lowercase vowel with umlaut accent

Press

ä

0228

ë

0235

ï

0239

ö

0246

ü

0252

ÿ

0255

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Punctuation, consonants, and special vowels

Mark, letter, symbol, or character

Press

Inverted exclamation mark (¡)

0161

Inverted question mark (¿)

0191

Uppercase C-cedilla (Ç)

0199

Lowercase c-cedilla (ç)

0231

Uppercase OE diphthong (Œ)

0140

Lowercase oe diphthong (œ)

0156

Eszett or ss (ß)

0223

Masculine ordinal indicator or degree symbol (º)

0186

Feminine ordinal indicator (ª)

0170

Uppercase O with a stroke (Ø)

0216

Lowercase o with a stroke (ø)

0248

Uppercase A with an overring, A-ring (Å)

0197

Lowercase a with an overring, A-ring (å)

0229

Uppercase AE diphthong or uppercase ash (Æ)

0198

Lowercase ae diphthong or lowercase ash (æ)

0230

Uppercase thorn (Þ)

0222

Lowercase thorn (þ)

0254

Uppercase eth (Ð)

0208

Lowercase eth (ð)

0240

Double left angled quotation mark («)

0171

Double right angled quotation mark (»)

0187

Single left angled quotation mark (‹)

0139

Single right angled quotation mark (›)

0155

Uppercase S with caron (Š)

0138

Lowercase s with caron (š)

0154

Uppercase Z with caron (Ž)

0142

Lowercase z with caron (ž)

0158

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Special characters

Character

Press

Cent symbol ¢

0162

Copyright symbol ©

0169

Dagger symbol †

0134

Double dagger symbol or diesis ‡

0135

Pound sign £

0163

Euro sign €

0128

Yen sign ¥

0165

Function sign ƒ

0131

Currency sign ¤

0164

Registered trademark symbol ®

0174

Trademark symbol ™

0153

Bullet •

0149

En dash –

0151

Em dash —

0150

Section sign §

0167

Paragraph sign or pilcrow ¶

0182

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See also

Use a screen reader to explore and navigate Outlook Mail

Use a screen reader to explore and navigate Outlook Calendar

Use a screen reader to explore and navigate the People app

Basic tasks using a screen reader with email in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Screen reader support for Outlook

Notes: 

  • The shortcuts in this topic refer to the US keyboard layout. Keys for other layouts might not correspond exactly to the keys on a US keyboard.

  • A plus sign (+) in a shortcut means that you need to press multiple keys at the same time.

  • A comma sign (,) in a shortcut means that you need to press multiple keys in order.

This section describes the keyboard shortcuts in Outlook for Windows.

Tip: To quickly find a shortcut in this article, you can use the Search. Press Ctrl+F, and then type your search words.

In this topic

Frequently used shortcuts

This table lists the most frequently used shortcuts in Outlook.

To do this

Press

Close a window or a menu.

Esc

Go to the Home tab.

Alt+H

Create a new message.

Ctrl+Shift+M

Send a message.

Alt+S

Insert a file.

Alt+N, A, F

New task

Ctrl+Shift+K

Delete an item (when a message, task, or meeting is selected).

Delete

Search for an item.

Ctrl+E or F3

Reply to a message.

Alt+H, R, P

Forward a message.

Alt+H, F, W

Select the Reply All option.

Alt+H, R, A

Copy an item.

Ctrl+C or Ctrl+Insert

Note: Ctrl+Insert is not available in the Reading pane.

Go to the Send/Receive tab.

Alt+J, S

Go to Calendar.

Ctrl+2

Create an appointment.

Ctrl+Shift+A

Move an item to a folder.

Alt+H, M, V, and select a folder from the list

Open the Save As dialog box on the Attachment tab.

Alt+J, A, 2, A, V

Check for new messages.

Ctrl+M or F9

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Shortcuts for basic navigation

To do this

Press

Switch to the Mail view.

Ctrl+1

Switch to the Calendar view.

Ctrl+2

Switch to the Contacts view.

Ctrl+3

Switch to the Tasks view.

Ctrl+4

Switch to the Notes.

Ctrl+5

Switch to the Folder list in the Folder pane.

Ctrl+6

Switch to Shortcuts.

Ctrl+7

Open Journal.

Ctrl+8

Open the Address Book.

Ctrl+Shift+B

Go back to previous view.

Alt+B or Alt+Left arrow key

Go forward to next view.

Alt+Right arrow key

Switch to next open message.

Ctrl+Period (.)

Switch to previous open message.

Ctrl+Comma (,)

Move between the Folder pane, the main Outlook window, the Reading pane, and the To-Do bar.

Ctrl+Shift+Tab key or Shift+Tab key

Move between the Outlook window, the smaller panes in the Folder pane, the Reading pane, and the sections in the To-Do bar.

Tab key or F6

Move between the ribbon and the calendar.

F6

Show the access keys in the ribbon.

Alt or F6

Show the tooltip for the ribbon element currently in focus.

Ctrl+Shift+F10

Open split buttons.

Alt+Down arrow key

Move around message header lines in the Folder pane or an open message.

Ctrl+Tab

Move between the Navigation pane and the calendar.

Ctrl+Tab

Move around within the Folder pane.

Arrow keys

Go to a different folder.

Ctrl+Y

Go to the Search box.

F3 or Ctrl+E

In the Reading pane, go to the previous message.

Alt+Up arrow key or Ctrl+Comma (,), or Alt+Page Up

In the Reading pane, page down through the text.

Spacebar

In the Reading pane, page up through the text.

Shift+Spacebar

Collapse or expand a group in the email message list.

Left or Right arrow key, respectively

Go back to previous view in the main Outlook window.

Alt+B or Alt+Left arrow key

Go forward to next view in the main Outlook window.

Alt+Right arrow key

Select the InfoBar and, if available, show the menu of commands.

Ctrl+Shift+W

Show the To-Do bar (peek).

Alt+V, B, and then C for Calendar, P for People, T for Tasks, or O for Off

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Navigate to the ribbon

To do this

Press

Open the Home tab.

Alt+H

Open the File menu.

Alt+F

Open the Send/Receive tab.

Alt+J, S

Open the Folder tab.

Alt+O

Open the View tab.

Alt+V

Open the Search tab.

Ctrl+E

Go to the Tell Me search field.

Alt+Q

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Create an item or file

To do this

Press

Create an appointment.

Ctrl+Shift+A

Create a contact.

Ctrl+Shift+C

Create a contact group.

Ctrl+Shift+L

Create a fax.

Ctrl+Shift+X

Create a folder.

Ctrl+Shift+E

Create a meeting request.

Ctrl+Shift+Q

Create a message.

Ctrl+Shift+M

Create a note.

Ctrl+Shift+N

Create a Microsoft Office document.

Ctrl+Shift+H

Post to the selected folder.

Ctrl+Shift+S

Post a reply in the selected folder.

Ctrl+T

Create a Search folder.

Ctrl+Shift+P

Create a task.

Ctrl+Shift+K

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Format text

This table lists the keyboard shortcuts for formatting text in email messages, appointments, or meeting invitations in Outlook.

To do this

Press

Display the Format Text tab on the ribbon.

Alt+O

Display the Font dialog box.

Ctrl+Shift+P

Switch the case of the first letter in a selected word or line.

Shift+F3

Toggle the case of the selected text between small caps and all caps.

Ctrl+Shift+K

Apply bold formatting.

Ctrl+B

Add a bulleted list.

Ctrl+Shift+L

Apply italic formatting.

Ctrl+I

Increase indent.

Ctrl+T

Decrease indent.

Ctrl+Shift+T

Center text.

Ctrl+E

Underline text.

Ctrl+U

Increase the font size.

Ctrl+Right bracket (]) or Ctrl+Shift+Greater-than sign (>)

Decrease the font size.

Ctrl+Left bracket ([) or Ctrl+Shift+Less-than sign (<)

Cut a selection.

Ctrl+X or Shift+Delete

Copy a selection.

Ctrl+C or Ctrl+Insert

Note: Ctrl+Insert is not available in the Reading pane.

Paste the copied or cut selection.

Ctrl+V or Shift+Insert

Clear the formatting.

Ctrl+Shift+Z or Ctrl+Spacebar

Delete the next word.

Ctrl+Shift+H

Justify text (Stretch a paragraph to fit between the margins}.

Ctrl+Shift+J

Apply styles.

Ctrl+Shift+S

Create a hanging indent.

Ctrl+T

Insert a hyperlink.

Ctrl+K

Left-align a paragraph.

Ctrl+L

Right-align a paragraph.

Ctrl+R

Reduce a hanging indent.

Ctrl+Shift+T

Remove paragraph formatting.

Ctrl+Q

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Print items

To do this

Press

Open the Print page in the File menu.

Alt+F, P

Print an item from an open window.

Alt+F, P, P

Open the Page Setup dialog box on Print page.

Alt+S or Alt+U

Select a printer on the Print page.

Alt+F, P, I

Open the Print Options dialog box.

Alt+F, P, R

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Use flags

To do this

Press

Open the Flag for Follow Up dialog box to assign a flag.

Ctrl+Shift+G

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Use color categories

To do this

Press

Delete the selected category from the list in the Color categories dialog.

Alt+D

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Mail keyboard shortcuts

To do this

Press

Switch to Inbox.

Ctrl+Shift+I

Switch to Outbox.

Ctrl+Shift+O

Check names.

Ctrl+K

Send a message.

Alt+S

Reply to a message.

Ctrl+R

Select the Reply to All option.

Ctrl+Shift+R

Reply with a meeting request.

Ctrl+Alt+R

Forward a message.

Ctrl+F

Mark a message as not junk.

Ctrl+Alt+J

Display blocked external content (in a message).

Ctrl+Shift+I

Post to a folder.

Ctrl+Shift+S

Apply Normal style.

Ctrl+Shift+N

Check for new messages.

Ctrl+M or F9

Go to the previous message.

Up arrow key

Go to the next message.

Down arrow key

Create a message (when in Mail view).

Ctrl+N

Create a message (from any Outlook view).

Ctrl+Shift+M

Open a received message

Ctrl+O

Delete and ignore a conversation.

Ctrl+Shift+D

Open the Address Book.

Ctrl+Shift+B

Add a Quick flag to an unopened message.

Insert

Display the Flag for follow up dialog box.

Ctrl+Shift+G

Mark a message as read.

Ctrl+Q

Mark a message as unread.

Ctrl+U

Open the MailTip in the composed message.

Ctrl+Alt+P

Find or replace text.

F4

Find the next item.

Shift+F4

Send a message.

Ctrl+Enter

Print an item.

Ctrl+P

Forward a message as an attachment.

Ctrl+Alt+F

Show the properties for the selected item.

Alt+Enter

Mark an item for download.

Ctrl+Alt+M

Check the Mark for download status.

Alt+J, S, M, T

Display the Send/Receive progress.

Alt+J, S, P (when a Send/Receive is in progress)

Save an item.

Ctrl+S

Open the Save as dialog box.

F12

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Use the Folder pane

To do this

Press

Move around within the Folder pane.

Up and Down arrow keys

Move to the Message list from the Folder pane.

Spacebar or Enter

Create a new folder.

Shift+F10, N

Expand a selected group or folder with subfolders.

Right arrow key

Collapse a selected group or folder with subfolders.

Left arrow key

Open a selected item in the Folder pane.

Spacebar or Enter

Rename a selected folder in the list of folders.

F2

Delete a selected folder in the list (default folders, such as Inbox, Outbox, Drafts, and Sent cannot be deleted).

Shift+F10, D

Jump to folder by typing first letter of folder name. For example, to go to the Drafts folder, type d. If multiple folders start with same letter, repeat the letter until you reach the folder you want.

The first letter of a folder name

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Use the message list

To do this

Press

Move down and up in the message list.

Down and Up arrow keys

Go to the item at the bottom of the screen.

Page down

Go to the item at the top of the screen.

Page up

Extend or reduce the selected items by one item.

Shift+Up arrow key or Shift+Down arrow key

Go to the next or previous item without extending the selection.

Ctrl+Up arrow key or Ctrl+Down arrow key

Select or cancel selection of the active item.

Ctrl+Spacebar

Expand groups of messages (for example, Last Week).

Right arrow key

Collapse groups of messages (for example, Last Week).

Left arrow key

Select multiple adjacent messages.

Shift+Down or Up arrow key

Select multiple non-adjacent messages.

Ctrl+Up or Down arrow key, and then, to select each message, press Spacebar

Move message to folder.

Ctrl+Shift+V

Add Follow Up or Quick Flag to message.

Shift+F10, U, T (in Narrator, Insert)

Add Custom Flag to message.

Ctrl+Shift+G

Mark message as junk or not junk.

Shift+F10, J, then the Up or Down arrow key, and then Enter

Mark a message as read.

Ctrl+Q

Mark a message as unread.

Ctrl+U

Mark an item to download.

Alt+J, S, M, T

Mark an item to download a copy.

Alt+J, S, M, C

Unmark an item to download.

Alt+J, S, U, U

Unmark all items to download.

Alt+J, S, U, K

Delete a message.

Alt+H+D

Ignore a message.

Alt+H, X

Reply to a message.

Alt+H, R, P

Select the Reply All option.

Alt+H, R, A

Forward a message.

Alt+H, F, W

Open a message.

Enter

Display a blocked content menu.

Ctrl+Shift+W

Download blocked pictures or images.

Ctrl+Shift+W, P

Show email properties.

Alt+Enter

Post to a folder.

Ctrl+Shift+S

Copy item to a folder.

Ctrl+Shift+Y

Print a message.

Ctrl+P

Set how often Outlook checks for new messages.

Ctrl+Alt+S

Set the junk mail options.

Alt+H, J, O

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Use the Reading pane

To do this

Press

Go to the previous message.

Alt+Up arrow key or Ctrl+Comma (,), or Alt+Page up

Page down through text.

Spacebar

Page up through text.

Shift+Spacebar

Move to the next field.

Tab key

Move to previous field.

Shift+Tab

Move to the next or previous link.

Tab key or Shift+Tab

Jump to the Reply button.

Alt+R

In an email message, select the InfoBar and, if available, show the options menu.

The InfoBar appears in messages that contain additional information, for example, about conflicting meetings and actions are needed. If available, the InfoBar appears in the message below the subject and sender.

Ctrl+Shift+W

Close the InfoBar menu.

Esc

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Check for new emails and send outgoing messages (Send/Receive)

To do this

Press

Start a send/receive action for all defined Send/Receive groups with Include this group in Send/Receive (F9) selected. This can include headers, full items, specified folders, items less than a specific size, or any combination that you define.

Alt+J, S, G

Start a send/receive action for the current folder, retrieving full items (header, item, and any attachments).

Shift+F9

Start a send/receive action.

Alt+J, S, S

Define Send/Receive groups.

Ctrl+Alt+S

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Calendar keyboard shortcuts

To do this

Press

Create an appointment (when in the Calendar view).

Ctrl+N

Create an appointment (in any Outlook view).

Ctrl+Shift+A

Create a meeting request.

Ctrl+Shift+Q or Alt+H, M, R

Open the New Items menu to select which item you'd like to create.

Alt+H+I

Forward an appointment or meeting.

Alt+H, F, W or Ctrl+F

Reply to a meeting request with a message.

Ctrl+R

Select the Reply All option.

Ctrl+Shift+R

Show one day in the calendar.

Alt+1

Show two days in the calendar.

Alt+2

Show three days in the calendar.

Alt+3

Show four days in the calendar.

Alt+4

Show five days in the calendar.

Alt+5

Show six days in the calendar.

Alt+6

Show seven days in the calendar.

Alt+7

Show eight days in the calendar.

Alt+8

Show nine days in the calendar.

Alt+9

Show ten days in the calendar.

Alt+0

Show today in the calendar.

Alt+H, O, D

Show the daily view.

Alt+H+R or Ctrl+Alt+1

Show the next seven days.

Alt+H, X

Go to a date.

Ctrl+G or Alt+H+L

Switch to Month view.

Alt+Equal or Ctrl+Alt+4

Go to the next day.

Ctrl+Right arrow key

Go to the next week.

Alt+Down arrow key

Go to the next month.

Alt+Page down

Go to the previous day.

Ctrl+Left arrow key

Go to the previous week.

Alt+Up arrow key

Go to the previous month.

Alt+Page up

Go to the start of the week.

Alt+Home

Go to the end of the week.

Alt+End

Switch to the Full Week view.

Alt+Minus sign (-) or Ctrl+Alt+3

Switch to the Work Week view.

Ctrl+Alt+2

Go to the previous appointment.

Ctrl+Comma (,) or Ctrl+Shift+Comma (,)

Go to the next appointment.

Ctrl+Period (.) or Ctrl+Shift+Period (.)

Set up recurrence for an open appointment or meeting.

Ctrl+G

Open an appointment when the reminder appears.

Alt+O

Open the reminder window.

Alt+V, M

Snooze the reminder.

Alt+S 

Dismiss the reminder.

Alt+D

Assign a sound to a reminder.

Alt+F, T, A, then Alt+P. Press the Tab key until you reach the Browse button, and press Enter. In the Reminder Sound File dialog box, type or select the name of the sound file you want.

Jump to Search.

Ctrl+E

Show the selected schedule in a horizontal layout if you want to compare calendars to schedule meetings.

Alt+H, S, V or Ctrl+Alt+5

Add shared calendars from your contacts, or create a new calendar.

Alt+H, O, C

Create a new calendar group or add a department calendar.

Alt+H, C, G

Email a selected calendar to a contact.

Alt+H, E

Share a calendar with others.

Alt+H, S, C

Publish a calendar online.

Alt+H, P, O

View and edit the sharing permissions for a folder.

Alt+H, F, P

Search for contacts.

Alt+H, F, C

Open the address book.

Alt+H, A, B

Open the Outlook Options dialog box for calendars.

Alt+H, C, O

If information for the currently selected item is abbreviated or not read in full, activate the Microsoft Active Accessibility (MSAA) information. MSAA provides more details to JAWS so that the information can be read in full.

Alt+Ctrl+Shift+M

Open the calendar scheduling assistant from the meeting window.

Alt+X

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Use the day/week/month view

To do this

Press

View from one through nine days.

Alt+key for number of days

View 10 days.

Alt+0 (zero)

Switch to the Week view.

Alt+Minus sign (-)

Switch to the Month view.

Alt+Equal sign ( = )

Move between the Calendar view, TaskPad, and Folder list.

Ctrl+Tab or F6

Select the previous appointment.

Shift+Tab

Go to the previous day.

Left arrow key

Go to the next day.

Right arrow key

Go to the same day in the next week.

Alt+Down arrow key

Go to the same day in the previous week.

Alt+Up arrow key

Top of Page

Use the single day view

To do this

Press

Select the time that begins your work day.

Home

Select the time that ends your work day.

End

Select the previous block of time.

Up arrow key

Select the next block of time.

Down arrow key

Select the block of time at the top of the screen.

Page up

Select the block of time at the bottom of the screen.

Page down

Extend or reduce the selected time.

Shift+Up arrow key or Shift+Down arrow key

Go to the same day in the next week.

Alt+Down arrow key

Go to the same day in the previous week.

Alt+Up arrow key

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Use the Week view

To do this

Press

Go to the start of work hours for the selected day.

Home

Go to the end of work hours for the selected day.

End

Go up one page view in the selected day.

Page up

Go down one page view in the selected day.

Page down

Change the duration of the selected block of time.

Shift+Left arrow key, Shift+Right arrow key, Shift+Up arrow key, Shift+Down arrow key, Shift+Home, or Shift+End

Top of Page

Use the Month view

To do this

Press

Go to the first day of the week.

Home

Go to the same day of the week in the previous page.

Page up

Go to the same day of the week in the next page.

Page down

Top of Page

Use the Date Navigator view

To do this

Press

Go to the first day of the current week.

Alt+Home

Go to the last day of the current week.

Alt+End

Go to the same day in the previous week.

Alt+Up arrow key

Go to the same day in the next week.

Alt+Down arrow key

Top of Page

People keyboard shortcuts

To do this

Press

Dial a new call to a contact.

Ctrl+Shift+D

Find a contact.

F3 or Ctrl+E

Enter a name in the Search Address Books.

F11

In Table or List view of contacts, go to the first contact that starts with a specific letter.

Shift, followed by a letter

Select all contacts.

Ctrl+A

Create a message with the selected contact as subject.

Ctrl+F

Create a contact (when in Contacts).

Ctrl+N

Create a contact (from any Outlook view).

Ctrl+Shift+C

Open a contact form for the selected contact.

Ctrl+O

Create a contact group.

Ctrl+Shift+L

Open the Print dialog box.

Ctrl+P

Update a list of contact group members.

F5

Go to a different folder.

Ctrl+Y

Open the Address Book.

Ctrl+Shift+B

Use Advanced Find.

Ctrl+Shift+F

In an open contact, open the next contact listed.

Ctrl+Shift+Period (.)

Find a contact in Favorites.

F11

Close a contact.

Esc

Send a fax to the selected contact.

Ctrl+Shift+X

Open the Check Address dialog box.

Alt+D

In a contact form, under Internet, display the Email 1 information.

Alt+Shift+1

In a contact form, under Internet, display the Email 2 information.

Alt+Shift+2

In a contact form, under Internet, display the Email 3 information.

Alt+Shift+3

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Use the Business Cards or Address view

To do this

Press

Select a specific card in the list.

Type one or more letters of the name that the card is filed under, or type the name of the field you are sorting by

Select the previous card.

Up arrow key

Select the next card.

Down arrow key

Select the first card in the list.

Home

Select the last card in the list.

End

Select the first card on the current page.

Page up

Select the first card on the next page.

Page down

Select the closest card in the next column.

Right arrow key

Select the closest card in the previous column.

Left arrow key

Select or cancel the selection of the active card.

Ctrl+Spacebar

Extend the selection to the previous card and cancel the selection of cards after the starting point.

Shift+Up arrow key

Extend the selection to the next card and cancel the selection of cards before the starting point.

Shift+Down arrow key

Extend the selection to the previous card, regardless of the starting point.

Ctrl+Shift+Up arrow key

Extend the selection to the next card, regardless of the starting point.

Ctrl+Shift+Down arrow key

Extend the selection to the first card in the list.

Shift+Home

Extend the selection to the last card in the list.

Shift+End

Extend the selection to the first card on the previous page.

Shift+Page up

Extend the selection to the last card on the last page.

Shift+Page down

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Shortcuts in the Edit Business Cards dialog box

To do this

Press

Open the Add menu list.

Alt+A

Select text in the Label box when the field with a label assigned is selected.

Alt+B

Open the Add Card Picture dialog.

Alt+C

Place cursor at beginning of the Edit text field.

Alt+E

Go to and select the Fields box.

Alt+F

Select the Image Align menu.

Alt+G

Select the color palette for the background.

Alt+K, Enter

Select the Layout menu.

Alt+L

Remove a selected field from the Fields box.

Alt+R

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Move between fields in an open Business Card

To use the following keys, make sure that a field in a card is selected.

To do this

Press

Move to the next field and control.

Tab key

Move to the previous field and control.

Shift+Tab

Close the active card.

Enter or Escape

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Move between characters in a Business Card field

To use the following keys, make sure that a field in a card is selected or that the focus is located in the field.

To do this

Press

Add a line in a multiline field.

Enter

Move to the beginning of a line.

Home

Move to the end of a line.

End

Move to the beginning of a multiline field.

Page up

Move to the end of a multiline field.

Page down

Move to the previous line in a multiline field.

Up arrow key

Move to the next line in a multiline field.

Down arrow key

Move to the previous character in a field.

Left arrow key

Move to the next character in a field.

Right arrow key

Top of Page

Tasks keyboard shortcuts

To do this

Press

Accept a task request.

Ctrl+C

Decline a task request.

Ctrl+D

Find a task or other item.

Ctrl+E

Open the Go to Folder dialog box.

Ctrl+Y

Create a task when in Tasks view.

Ctrl+N

Create a task from any Outlook view.

Ctrl+Shift+K

Open the selected item.

Ctrl+O

Print the selected item.

Ctrl+P

Select all items.

Ctrl+A

Delete selected item.

Ctrl+D

Forward a task as an attachment.

Ctrl+F

Create a task request.

Ctrl+Shift+Alt+U

Switch between the Folder pane, Tasks list, and To-Do bar.

F6

Undo the last action.

Ctrl+Z

Flag an item or mark complete.

Insert

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Use the Timeline view when an item is selected

To do this

Press

Select the previous item.

Left arrow key

Select the next item.

Right arrow key

Select multiple adjacent items.

Shift+Left or Right arrow key

Select multiple non-adjacent items.

Ctrl+Left arrow key+Spacebar or Ctrl+Right arrow key+Spacebar

Open the selected items.

Enter

Select the first item on the timeline (if items are not grouped) or the first item in the group.

Home

Select the last item on the timeline (if items are not grouped) or the last item in the group.

End

Display (without selecting) the first item on the timeline (if items are not grouped) or the first item in the group.

Ctrl+Home

Display (without selecting) the last item on the timeline (if items are not grouped) or the last item in the group.

Ctrl+End

Top of Page

Use the Timeline view when a group is selected

To do this

Press

Expand the group.

Enter or Right arrow key

Collapse the group.

Enter or Left arrow key

Select the previous group.

Up arrow key

Select the next group.

Down arrow key

Select the first group on the timeline.

Home

Select the last group on the timeline.

End

Select the first item on screen in an expanded group or the first item off screen to the right.

Right arrow key

Top of Page

Use the Timeline view when a time unit on the time scale for days is selected

To do this

Press

Move backwards in increments of time that are the same as those shown on the time scale.

Left arrow key

Move forward in increments of time that are the same as those shown on the time scale.

Right arrow key

Switch between active view, the To-Do bar, Search, and back to active view.

Tab key and Shift+Tab

Top of Page

Open the Visual Basic Editor

To do this

Press

Open the Visual Basic Editor.

Alt+F11

Top of Page

Play macros

To do this

Press

Play a macro.

Alt+F8

Top of Page

Work with item groups

To do this

Press

Expand a single selected group.

Right arrow key

Collapse a single selected group.

Left arrow key

Select the previous group.

Up arrow key

Select the next group.

Down arrow key

Select the first group.

Home

Select the last group.

End

Select the first item on screen in an expanded group or the first item off screen to the right.

Right arrow key

Top of Page

See also

Use a screen reader to explore and navigate Outlook Mail

Use a screen reader to explore and navigate Outlook Calendar

Basic tasks using a screen reader with email in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Screen reader support for Outlook

This article describes the keyboard shortcuts in Outlook for iOS.

Notes: 

  • To quickly find a shortcut in this article, you can use Search. Press Command+F, and then type your search words.

  • If you're familiar with keyboard shortcuts on your macOS computer, the same key combinations work with Outlook for iOS using an external keyboard, too. The shortcuts listed in this article are the only ones that will work in this version of Outlook.

In this topic

Frequently used shortcuts on iPad

This table shows the most frequently used shortcuts in Outlook for iOS.

To do this

Press

Switch to the Mail tab.

The Command button on macOS.+1

Switch to the Search tab.

The Command button on macOS.+2

Switch to the Calendar tab.

The Command button on macOS.+3

Open the message composer to write a message.

The Command button on macOS.+N

Close the message composer.

Esc

Send a message.

The Command button on macOS.+Return

Move to the next field.

Tab key

Open the event composer to create a new event.

Shift+The Command button on macOS.+N

Select the previous message in the message list.

Up arrow key

Select the next message in the message list.

Down arrow key

Work with messages on iPad

To do this

Press

Open Quick Reply.

The Command button on macOS.+Q

Open the Reply dialog box to reply to a message.

The Command button on macOS.+R

Open the Reply All dialog box to reply to all recipients in a message.

Shift+The Command button on macOS.+R

Open the Forward dialog box to forward a message.

The Command button on macOS.+J

Delete a message.

Delete or Backspace

Schedule a message.

The Command button on macOS.+S

Archive a message.

The Command button on macOS.+A

Mark a message as unread.

The Command button on macOS.+U

Flag a message.

The Command button on macOS.+L

Undo an action.

The Command button on macOS.+Z

Search in Outlook for iPad

To do this

Press

Move the focus to the Search field.

Tab key

Start the search once you've typed your search words.

Return

See also

Basic tasks using a screen reader with email in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Use a screen reader to explore and navigate Outlook Mail

Use a screen reader to explore and navigate Outlook Calendar

Screen reader support for Outlook

This section describes the keyboard shortcuts in Outlook on the web.

Notes: 

  • In Outlook on the web and Outlook.com, you can use the keyboard shortcuts from Outlook.com, Yahoo Mail, Gmail, or Outlook. This article describes the shortcuts that are available if you choose Outlook. For instructions on how to change the version of the shortcut, go to Change the keyboard shortcuts version.

  • To quickly find a shortcut in this article, you can use the Search. Press Ctrl+F, and then type your search words.

  • The action that a keyboard shortcut performs can be unique to the area or view you're working in, despite featuring familiar key names and key combinations.

In this topic

Change the keyboard shortcuts version

In Outlook on the web and Outlook.com, you can choose which keyboard shortcuts you want to use: Outlook.com, Yahoo Mail, Gmail, or Outlook. Alternatively, you can turn off the keyboard shortcuts.

To see a full list of keyboard shortcuts that are available in the version you choose, press Shift+Question mark (?) on your keyboard.

  • In Outlook.com and the new Outlook on the web, select Settings Settings > General > Accessibility. Under Keyboard shortcuts, select the option you want, and then select Save.

  • In the classic Outlook on the web, select Settings Settings > Mail > General > Keyboard shortcuts. Select the option you want, and then select Save.

Frequently used keyboard shortcuts

This table lists the most frequently used shortcuts in Outlook on the web and Outlook.com.

To do this

Press

Create a new message or calendar event.

N

Open selected message in a new window.

Shift+Enter

Move message to the Archive folder.

E

Delete message or item.

Delete

Forward message.

Ctrl+Shift+F or Shift+F

Go to calendar.

Ctrl+Shift+2

Select the Reply All option.

Ctrl+Shift+R or Shift+R

Reply to email message.

Ctrl+R or R

Send email message.

Ctrl+Enter

Use search.

Alt+Q

Open split buttons.

Alt+Down arrow key

Get helpful tips

Alt

Top of Page

Edit text

The text editing keyboard shortcuts in Outlook on the web and Outlook.com are the same as those in other Microsoft products.

To do this

Press

Copy your selection to the clipboard.

Ctrl+C

Cut text you selected.

Ctrl+X

Delete selected text or characters to the left of the cursor.

Backspace

Delete the word to the left of the cursor, but not the space before the word.

Ctrl+Backspace

Insert a hyperlink.

Ctrl+K

Paste content from the clipboard into the current location.

Ctrl+V

Repeat the most recent action.

Ctrl+Y

Reverse the most recent action.

Ctrl+Z

Switch between inserting and overwriting text.

Insert

Top of Page

Format text

The text formatting keyboard shortcuts in Outlook on the web and Outlook.com are the same as those in other Microsoft products.

To do this

Press

Apply bold formatting.

Ctrl+B

Apply italic formatting.

Ctrl+I

Underline text.

Ctrl+U

Top of Page

Mail keyboard shortcuts

Use the Folder pane

To do this

Press

Collapse the selected section.

Left arrow key

Expand the selected section.

Right arrow key

Top of Page

Use the message and reading list

The keyboard shortcuts in the below table can be used to perform the same action in both the message list and the reading list.

To do this

Press

Delete selected message.

Delete

Mark the selected conversation or message as read.

Ctrl+Q or Q

Mark the selected conversation or message as unread.

Ctrl+U or U

Permanently delete the selected message or item.

Shift+Delete

Flag a message or mark a flagged message as complete.

Insert

Cancel a search.

Esc

Top of Page

Use the message list

The keyboard shortcuts in the below table are message list specific.

To do this

Press

Select the current and next message in the list. Use this to select multiple, contiguous messages.

Shift+Down arrow key

Select the current and previous messages in the list. Use this to select multiple, contiguous messages.

Shift+Up arrow key

Select the first message in the folder.

Home or Ctrl+Home

Top of Page

Use the reading list

The keyboard shortcuts in the below table are reading list specific.

To do this

Press

Close a new message.

Esc

Create a new message.

N

Forward a selected message.

Ctrl+Shift+F or Shift+F

Go to the bottom of a conversation or message.

End or Ctrl+End

Go to the top of a conversation or message.

Home or Ctrl+Home

Move down one page for conversations or messages of two or more pages.

Page down

Move up one page for conversations or messages of two or more pages.

Page up

Reply to the selected message.

Ctrl+R or R

Reply to the sender and all recipients of the selected message.

Ctrl+Shift+R or Shift+R

Send a message.

Ctrl+Enter

Top of Page

Calendar keyboard shortcuts

To do this

Press

Create a new calendar item.

N

Delete the selected item.

Delete

Go to the calendar.

Ctrl+Shift+2

Go to the next time period.

Shift+Right arrow key

Go to the previous time period.

Shift+Left arrow key

Go to today.

Shift+Alt+Y

Move to a different region in the calendar.

Ctrl+F6

Move to the next event or area in the current view.

Tab key

Move to a previous event or area in the current view.

Shift+Tab

Open the selected item.

Enter

Switch to Day view.

Shift+Alt+1

Switch to full Week view.

Shift+Alt+3

Switch to Month view.

Shift+Alt+4

Switch to Work week view.

Shift+Alt+2

Top of Page

Use calendar forms

To do this

Press

Save an appointment.

Ctrl+S

Send a meeting.

Ctrl+Enter or Alt+S

Top of Page

Use the calendar board view

To do this

Press

Open the Quick Switcher.

Ctrl+Shift+K

Zoom in.

Ctrl+Right bracket (])

Zoom out.

Ctrl+Left bracket ([)

Pan left, right, up, or down.

Ctrl+Left, Right, Up, or Down arrow key

With JAWS and NVDA, switch to focus navigation to use this shortcut.

Reset pan and zoom.

Ctrl+0

Move selected item left, right, up, or down.

Ctrl+Shift+Left, Right, Up, or Down arrow key

With JAWS and NVDA, switch to focus navigation to use this shortcut.

Deselect all items.

Esc

Lock board.

Shift+C

With JAWS and NVDA, switch to focus navigation to use this shortcut.

Lock items.

Shift+I

With JAWS and NVDA, switch to focus navigation to use this shortcut.

Open Board view.

Shift+Alt+6

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People keyboard shortcuts

The People app is your address book in Outlook on the web where your personal contacts are stored and where you can open any address book that has been set up for your organization. The People, Mail, and Calendar apps work together so you can easily send mail to and schedule appointments with your most important people. To learn more about the People app, go to Use a screen reader to explore and navigate the People app.

To do this

Press

Go to People.

Ctrl+Shift+3

Go to Mail.

Ctrl+Shift+1

Go to Calendar.

Ctrl+Shift+2

Delete a contact or contact list.

Delete

Create a contact.

Shift+N

Search for a contact.

Alt+Q

Dismiss changes while editing a contact.

Esc

Save a contact or contact list.

Ctrl+S

Select all contacts or contact lists.

Ctrl+A

Unselect all contacts or contact lists.

Esc

Edit a contact or contact list.

Shift+E

Move down in the contact or hub list.

Down arrow key

Move up in the contact or hub list.

Up arrow key

Create a contact list.

Shift+L

Display the list of People keyboard shortcuts.

Shift+Question mark (?)

Move the focus to the ribbon.

Alt+Period (.)

Move the focus to the Home tab.

Alt+H

Move the focus to the View tab.

Alt+V

Move forward to the next area, button, link, or option in a dialog box, or close a menu.

Tab key

Move backward to the previous area, button, or link.

Shift+Tab

Select additional contacts when one contact is already selected.

Shift+Down or Up arrow key, then Spacebar

Move between and select options in a menu.

Down or Up arrow key

Select or clear the checkbox for a contact in a contact list or an option in a dialog box.

Spacebar

Clear all selections on a page and refresh that page in the web browser.

F5

Activate a button or link or open a menu.

Enter

Open the context menu when a contact is selected.

Shift+F10 or Windows Menu key

Close a dialog box.

Esc

Top of Page 

Use keyboard shortcuts to add accent marks and special characters

To add accents or special characters, use the number pad on your keyboard with Num Lock turned on.

  1. Press and hold Alt.

  2. Type the numeric code on the number pad and release Alt.

Tip: To type special characters on a Mac, press Command+Control+Spacebar.

Top of Page 

Vowels with accents

The following table lists vowels with accent marks and the Alt code for them.

Uppercase vowel with grave accent

Press

À

0192

È

0200

Ì

0204

Ò

0210

Ù

0217

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Lowercase vowel with grave accent

Press

à

0224

è

0232

ì

0236

ò

0242

ù

0249

Top of Page 

Uppercase vowel with acute accent

Press

Á

0193

É

0201

Í

0205

Ó

0211

Ú

0218

Ý

0221

Top of Page 

Lowercase vowel with acute accent

Press

á

0224

é

0233

í

0237

ó

0243

ú

0250

ý

0253

Top of Page 

Uppercase vowel with circumflex accent

Press

Â

0194

Ê

0202

Î

0206

Ô

0212

Û

0219

Top of Page 

Lowercase vowel with circumflex accent

Press

â

0226

ê

0234

î

0238

ô

0244

û

0251

Top of Page 

Uppercase vowel with tilde accent

Press

Ã

0195

Ñ

0209

Õ

0213

Top of Page 

Lowercase vowel with tilde accent

Press

ã

0227

ñ

0241

õ

0245

Top of Page 

Uppercase vowel with umlaut accent

Press

Ä

0196

Ë

0203

Ï

0207

Ö

0214

Ü

0220

Ÿ

0159

Top of Page 

Lowercase vowel with umlaut accent

Press

ä

0228

ë

0235

ï

0239

ö

0246

ü

0252

ÿ

0255

Top of Page

Punctuation, consonants, and special vowels

Mark, letter, symbol, or character

Press

Inverted exclamation mark (¡)

0161

Inverted question mark (¿)

0191

Uppercase C-cedilla (Ç)

0199

Lowercase c-cedilla (ç)

0231

Uppercase OE diphthong (Œ)

0140

Lowercase oe diphthong (œ)

0156

Eszett or ss (ß)

0223

Masculine ordinal indicator or degree symbol (º)

0186

Feminine ordinal indicator (ª)

0170

Uppercase O with a stroke (Ø)

0216

Lowercase o with a stroke (ø)

0248

Uppercase A with an overring, A-ring (Å)

0197

Lowercase a with an overring, A-ring (å)

0229

Uppercase AE diphthong or uppercase ash (Æ)

0198

Lowercase ae diphthong or lowercase ash (æ)

0230

Uppercase thorn (Þ)

0222

Lowercase thorn (þ)

0254

Uppercase eth (Ð)

0208

Lowercase eth (ð)

0240

Double left angled quotation mark («)

0171

Double right angled quotation mark (»)

0187

Single left angled quotation mark (‹)

0139

Single right angled quotation mark (›)

0155

Uppercase S with caron (Š)

0138

Lowercase s with caron (š)

0154

Uppercase Z with caron (Ž)

0142

Lowercase z with caron (ž)

0158

Top of Page

Special characters

Character

Press

Cent symbol ¢

0162

Copyright symbol ©

0169

Dagger symbol †

0134

Double dagger symbol or diesis ‡

0135

Pound sign £

0163

Euro sign €

0128

Yen sign ¥

0165

Function sign ƒ

0131

Currency sign ¤

0164

Registered trademark symbol ®

0174

Trademark symbol ™

0153

Bullet •

0149

En dash –

0151

Em dash —

0150

Section sign §

0167

Paragraph sign or pilcrow ¶

0182

Top of Page

See also

Basic tasks using a screen reader with email in Outlook

Basic tasks using a screen reader with the calendar in Outlook

Use a screen reader to explore and navigate Outlook Mail

Use a screen reader to explore and navigate Outlook Calendar

Use a screen reader to explore and navigate the People app

Screen reader support for Outlook

Technical support for customers with disabilities

Microsoft wants to provide the best possible experience for all our customers. If you have a disability or questions related to accessibility, please contact the Microsoft Disability Answer Desk for technical assistance. The Disability Answer Desk support team is trained in using many popular assistive technologies and can offer assistance in English, Spanish, French, and American Sign Language. Please go to the Microsoft Disability Answer Desk site to find out the contact details for your region.

If you are a government, commercial, or enterprise user, please contact the enterprise Disability Answer Desk.

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