In the General options, you can specify formatting for your instant messages (IM) and other overall settings for Microsoft Lync 2010 Attendee communications software.

As soon as you’ve been admitted to a meeting by a presenter or organizer, instant messaging (IM) will be available to you so you can participate in IM conversations if they occur during the meeting. You can also use audio (phone), video, and view what’s being shared and presented. You can view the General options by doing one of the following:

  • Before you join a meeting, click Start, click All Programs, click Microsoft Lync 2010 Attendee, and then click General in the Lync Attendee – Options dialog box.

  • When you are in a meeting, click the Options button at any time, and then click General.

What do you want to do?

Set instant message options

To set instant message options in the Lync Attendee – Options dialog box, in General under Instant messages, do any of the following:

  • To show emoticons in instant messages, select the Show emoticons in instant messages check box.

  • To display the typographical equivalents of emoticons instead of emoticons, clear the Show emoticons in instant messages check box. For example, the typographical equivalent of the smiley emoticon is the key combination : ).

  • To use different background shading when the writer changes, select the Show an alternating background color for messages in the conversation check box.

  • To change the font of the text that you type in instant messages, click Change Font. In the Change Font dialog box, select a font, style size, font effects, color and/or script, and then click OK. You can also temporarily change font settings by clicking the Font button (A) in the lower right corner of the conversation window.

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Set quality options

If your organization has enabled Microsoft Customer Experience Improvement Program (CEIP), you can choose to participate by selecting the Allow Microsoft to collect information about how I use Lync Attendee check box, in General options, under Quality. If you participate in CEIP, your computer or device automatically sends information to Microsoft about how you use certain products. Information from your computer is combined with other CEIP data to help Microsoft solve problems and to improve the products and features that customers use most often.

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Understand the logging options

Logs are used by the Support team to collect, analyze, and save data. In Lync Attendee, any logs that are created are used to troubleshoot issues on your computer.

If you’re interested in knowing what type of information is collected in logs and what that information is used for, in General options, under Logging, click the Learn More link. The Learn More link will not necessarily give you specifics about using logs, because generally, it is your Support team who works with logs. They could possibly contact you and request that you select a log, but in many cases, the log selection area will be grayed out.

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