Template Emoji

Try it! 

You can now use emoji reactions in Teams to kick off automated workflows. That means when you or a teammate react to a message with a specific emoji—like a ✅ or 📌—it will automatically create a task, send a reminder, or take another helpful action. It’s a simple way to save time, reduce manual steps, and keep things moving without needing to click through menus or set up complicated tools. 

Other examples:  

  • React with❗️to create a helpdesk ticket and escalate an issue.

  • Use 👀 to send a message to the right channel for visibility.

There are a few ways to set up workflows to kick off when an emoji is used on a message: 

Create from a template 

  1. Open Workflows from any entry point.

  2. Use the search bar and type “emoji” to see all templates that use emoji reactions. You can also go to the Templates page to browse for the templates.

  3. Select a template that fits best with what you want to do.

  4. You’ll be guided through a few quick steps to set up your emoji trigger: ​​​​​​​

    1. Choose the emoji you want to use as a trigger.

    2. Decide how often it should run—every time someone reacts, or just the first time?

    3. Choose who can trigger it—just you, or anyone in the chat or channel (even guests)?

    4. Select the group chat or channel where it should work.

  5. Fill out the rest of the required information on what the workflow does after its triggered.

  6. When you're done, select Save to create your workflow.

Tip: If you want the same emoji to trigger a workflow in both a group chat and a channel, you’ll need to set up separate workflows for each. 

Create from scratch 

  1. Open Workflows from any entry point.

  2. Select Build from scratch near the top-right corner of either the home or template page.

  3. Select the Trigger dropdown > choose the trigger When someone reacts to a message.

  4. Select the Action dropdown > choose what action you want your workflow to do.

  5. Fill out the required fields to customize your workflow.

  6. When you're done, select Save to create your workflow ​​​​​​​

    Tip: After your workflow is created you will land on the details page for the workflow. Here you can change the name, add co-owners, and more.  

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