Microsoft Complete covers your device for mechanical breakdown and accidental damage from handling, including drops, spills, and cracked screens. If something goes wrong, you’re covered by the experts who know your Microsoft products the best, simple as that.

You can purchase Microsoft Complete within 45 days of purchasing your new Surface device.

Options to get Microsoft Complete

There are a couple of ways to get Microsoft Complete:

For more details see Microsoft Complete - Protection Plan for your Surface or Xbox- Microsoft.

Benefits of Microsoft Complete

The benefits of purchasing Microsoft Complete include:

  • Stay covered, for longer

    • Microsoft Complete comes with an extended warranty for your device. The extended warranty time can vary.

  • Accidental damage from handling

    • Accidental damage protects your device from drops, spills, and cracked screens.

    • You can activate Microsoft Complete / Accidental damage protection when you start a repair order online.

    • To start a repair order or view the accidental damage deductible, please view Get service for your out of warranty or damaged Surface.

  • Microsoft backed service

    • Get back up and running quickly with easy service from the experts who know your Microsoft products, empowering you to do more.

To see the Terms and conditions, please view Warranty and Protection Plan Terms & Conditions.

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