Symptoms

If you unapply customer ledger entries in Microsoft Dynamics NAV 2009, you receive the following error message:

"Payment Disc. Credit Acc. must have a value in Customer Posting Group: Code=DOMESTIC. It cannot be zero or empty."

This issue happens if Adjust VAT for Payment Discount is set to true/yes and a payment tolerance is involved and if the payment tolerance should be posted on payment discount accounts (=3 conditions).
Instead of taking the same accounts for payment tolerance as used when you apply the entries (taken from General Posting Setup) at unapply, the accounts are taken from the Customer Posting Group. Follow the steps in the code changes section to solve this issue. This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 SP1

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Dynamics NAV client users are logged off the system. This includes Microsoft Dynamics NAV Application Server (NAS) services. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015

    object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To resolve this problem, follow these steps:

  1. Change the code in AutoEntrForDtldCustLedgEntries function in the Gen. Jnl.-Post Line codeunit (12) as follows:
    Existing code

    ...
    TaxJurisdiction@1003 : Record 320;
    AccNo@1002 : Code[20];
    BEGIN

    // Delete the following lines.
    IF ((DtldCVLedgEntryBuf."Amount (LCY)" = 0) AND
    (DtldCVLedgEntryBuf."VAT Amount (LCY)" = 0)) AND
    // End of the deleted lines.

    ((GLSetup."Additional Reporting Currency" = '') OR
    (DtldCVLedgEntryBuf."Additional-Currency Amount" = 0))
    THEN
    ...

    Replacement code

    ...  
    TaxJurisdiction@1003 : Record 320;
    AccNo@1002 : Code[20];
    BEGIN

    // Add the following line.
    IF (DtldCVLedgEntryBuf."Amount (LCY)" = 0) AND
    // End of the added line.

    ((GLSetup."Additional Reporting Currency" = '') OR
    (DtldCVLedgEntryBuf."Additional-Currency Amount" = 0))
    THEN
    ...
  2. Change the code in AutoEntrForDtldVendLedgEntries function in the Gen. Jnl.-Post Line codeunit (12) as follows:
    Existing code

    ...     
    TaxJurisdiction@1003 : Record 320;
    AccNo@1002 : Code[20];
    BEGIN

    // Delete the following lines.
    IF ((DtldCVLedgEntryBuf."Amount (LCY)" = 0) AND
    (DtldCVLedgEntryBuf."VAT Amount (LCY)" = 0)) AND
    // End of the deleted lines.

    ((GLSetup."Additional Reporting Currency" = '') OR
    (DtldCVLedgEntryBuf."Additional-Currency Amount" = 0))
    THEN
    ...

    Replacement code

    ...   
    TaxJurisdiction@1003 : Record 320;
    AccNo@1002 : Code[20];
    BEGIN

    // Add the following line.
    IF (DtldCVLedgEntryBuf."Amount (LCY)" = 0) AND
    // End of the added line.

    ((GLSetup."Additional Reporting Currency" = '') OR
    (DtldCVLedgEntryBuf."Additional-Currency Amount" = 0))
    THEN
    ...

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 SP1

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Usefor other considerations.

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