This article applies to Microsoft Dynamics AX for Retail R2 Refresh for all regions.


This article describes an update that is available to support Direct Access or other IPv6 connections in Microsoft Dynamics AX for Retail 2009 R2 Refresh. After you apply this update, Microsoft Dynamics AX for Retail Store Connect and Microsoft Dynamics AX for Retail Transaction Service can work in an environment, such as Direct Access, that uses IPv6 connections. Additionally, you can run jobs from the Retail scheduler module in Microsoft Dynamics AX for Retail Headquarters. 

More Information

To apply this update, follow these steps:

  1. Apply hotfix 2654793.
    For more information about hotfix 2654793, click the following article number to view the article in the Microsoft Knowledge Base:

    2654793 Expense transactions post in another store's statement, discount offers are calculated incorrectly for returns, and bar codes cannot exceed 20 characters in Microsoft Dynamics AX for Retail Note The hotfix 2654793 includes a design change. A Microsoft Dynamics AX for Retail Headquarters schema change is included. Therefore, you must apply hotfixes for multiple components concurrently.

  2. Configure IPv6 communications according to the "Deploying AX for Retail with IPv6_cumulativehotfixes.pdf" file that is included in the download of hotfix 2654793.
    Note You must configure IPv6 communications for Retail Store Connect, Retail Transaction Service, and Retail Headquarters.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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