Summary
This article describes the Microsoft Lync Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540 issues that are fixed in the cumulative update that is dated October 2013.
This article includes the following information about the cumulative update:
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The issues that the cumulative update fixes.
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The prerequisites for applying the cumulative update.
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Whether you must restart the computer after you apply the cumulative update.
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Whether the cumulative update is replaced by any other cumulative update.
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Whether you must make any changes to the registry.
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The files that the cumulative update contains.
Note The name of Lync 2010 Phone Edition has been changed to Lync Phone Edition. The software works with both Lync 2010 and Lync 2013.
Introduction
Issues that the cumulative update fixes
This cumulative update resolves the following issues:
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2889645 Call record is missing after you answer the call on a locked Lync Phone Edition device
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2890843 Error message when a user signs in to a Lync Phone Edition telephone by using authentication
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2890844 Can’t sign in to a Lync Phone Edition telephone when a root certificate for Lync Server 2010 or Lync Server 2013 is renewed
Additionally, this update also resolves the issues that are described in the following Microsoft Knowledge Base articles:
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2860672 Description of the cumulative update for Lync Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540 telephones: July 2013
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2819325 Description of the cumulative update for Lync Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540 telephones: April 2013
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2737912 Description of the cumulative update for Lync Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540 telephones: December 2012
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2724545 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540 telephones: June 2012
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2636066 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540: November 2011
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2577593 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540: July 2011
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2529974 Description of the cumulative update for Microsoft Lync 2010 Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540: April 2011
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2493722 Description of the cumulative update for Microsoft Lync 2010 Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540: January 2011
More Information
Microsoft Download Center
The following file is available for download from the Microsoft Download Center:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
There are no prerequisites for installing this cumulative update.
Restart requirement
You may have to restart the computer after you apply this cumulative update.
Update replacement information
This cumulative update replaces the following cumulative update:
2860672 Description of the cumulative update for Lync Phone Edition for Polycom CX700 and LG-Nortel IP Phone 8540 telephones: July 2013
Registry information
To use one of the updates in this package, you do not have to make any changes to the registry.
File information
This update package contains an image that can be used to update the following telephones:
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Polycom CX700
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LG-Nortel IP Phone 8540
The image version is 4.0.7577.4411.
References
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates