Note An error may occur when you install the original August 13, 2013 release of this cumulative update package on a computer that has Office 2010 Service Pack 2 (SP2) installed. We have addressed this issue, and you can download the updated version of this cumulative update package in Microsoft Knowledge Base (KB) article 2825967. If you have already downloaded and deployed the original August 13, 2013 release of this cumulative update package, and an error did not occur, you do not have to install the updated version of the cumulative update package.


This article describes the issues that are fixed in the Microsoft Word Online hotfix package that is dated August 13, 2013.


Issues that this hotfix package fixes

  • When you print a document in booklet layout in Word Online, horizontal white lines appear across the printed document.

  • Assume that a document contains a text box that uses a horizontal border in Word Online. When you print the document, the end of the text box content is not printed.

  • Assume┬áthat a document contains a table that uses table indents in Word Online. When you use Word Automation Services or the Office Web Application viewer to convert the document to a .png, .pdf, or .xps file, the table indents are not displayed in the converted document.

  • Assume that a document that is marked as "final" on a SharePoint server contains table captions in Word Online. When you print the document, the table captions are printed incorrectly.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you install this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix package may not contain all the files that you must have to fully update a product to the latest build. This hotfix package contains only the files that you must have to resolve the issue that listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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