Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.


This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Exchange Server update from the following Microsoft Learn article:

Exchange Server build numbers and release dates

Microsoft provides download files only for N-2 versions for an Exchange Server cumulative update (CU), where "N" is the latest CU. The latest CU can be used to recover servers that are running Exchange Server. This includes servers that have a previous CU installed.


Microsoft has released Update Rollup 2 for Microsoft Exchange Server 2010 Service Pack 3 (SP3). This update is dated August 13, 2013. This article describes the following information about the update rollup:

  • The issues that the update rollup resolves.

  • How to obtain the update rollup.

  • The prerequisites to install the update rollup.

Note If you are installing Update Rollup 2 for Exchange Server 2010 SP3 in a double-byte character set (DBCS) Windows Server 2012 environment, you must first change the system language preference for non-Unicode programs. To make this change, please see the "More Information" section.


Issues that the update rollup resolves

Update Rollup 2 for Exchange Server 2010 SP3 addresses the vulnerabilities that are described in Microsoft Security Bulletin MS13-061 and resolves the issues that are described in the following Microsoft Knowledge Base (KB) articles:

  • 2837926 Error message when you try to activate a passive copy of an Exchange Server 2010 SP3 database: "File check failed"

  • 2841150 Cannot change a distribution group that contains more than 1,800 members by using ECP in OWA in an Exchange Server 2010 environment

  • 2844232 Outlook Web App crashes in an Exchange Server 2010 environment

  • 2850143 Synchronization process fails when you use EAS to connect to a mailbox in Exchange Server 2010

  • 2851419 Slow performance in some databases after Exchange Server 2010 is running continuously for at least 23 days

  • 2853899 Only the first page of an S/MIME signed or encrypted message is printed by using OWA in an Exchange Server 2010 environment

  • 2854376 Microsoft.Exchange.RpcClientAccess.Service.exe process consumes excessive CPU on Client Access servers in an Exchange Server 2010 environment

  • 2854564 Messaging Records Management 2.0 policy can't be applied in an Exchange Server 2010 environment

  • 2855083 Public Folder contents are not replicated successfully from Exchange Server 2003 or Exchange Server 2007 to Exchange Server 2010

  • 2859596 Event ID 4999 when you use a disclaimer transport rule in an environment that has Update Rollup 1 for Exchange Server 2010 SP3 installed

  • 2860037 iOS devices cannot synchronize mailboxes in an Exchange Server 2010 environment

  • 2861118 W3wp.exe process for the MSExchangeSyncAppPool application pool crashes in an Exchange Server 2010 SP2 or SP3 environment

  • 2863310 You cannot send an RTF email message that contains an embedded picture to an external recipient in an Exchange Server 2010 SP3 environment

  • 2863473 Users cannot access Outlook mailboxes that connect to a Client Access server array in an Exchange Server 2010 environment

  • 2866913 Outlook prompts to send a response to an additional update even though the response request is disabled in an Exchange Server 2010 environment

  • 2870028 EdgeTransport.exe crashes when an email message without a sender address is sent to an Exchange Server 2010 Hub Transport server

  • 2871758 EdgeTransport.exe process consumes excessive CPU resources on an Exchange Server 2010 Edge Transport server

  • 2873477 All messages are stamped by MRM if a deletion tag in a retention policy is configured in an Exchange Server 2010 environment

  • 2882627 Transport agents are not loaded when you try to upgrade Exchange Server 2010

  • 2882961 Using security groups to set calendar permissions does not work in resource forest in Exchange Server 2010

  • 2883368 Events 10003 and 4999 are logged when EdgeTransport.exe crashes in Exchange Server 2010

  • 2885036 "The wipe can’t be canceled on the device" error when you cancel the remote wipe for iOS devices in an Exchange Server 2010 environment

  • 2885038 Set-CalendarProcessing cmdlet does not add mailbox permissions to universal security groups in Exchange Server 2010


More Information

You cannot install or uninstall Update Rollup 2 for Exchange Server 2010 SP3 on a double-byte character set (DBCS) version of Windows Server 2012 if the language preference for non-Unicode programs is set to the default language. To work around this issue, you must first change this setting. To do this, follow these steps:

  1. In Control Panel, open the Clock, Region and Language item, and then click Region.

  2. Click the Administrative tab.

  3. In the Language for non-Unicode programs area, click Change system locale.

  4. On the Current system locale list, click English (United States), and then click OK.

After you successfully install or uninstall Update Rollup 2, revert this language setting, as appropriate.


For more information about terminology that Microsoft uses to describe software updates, click the following article number to go to the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!