When you try to back up a Microsoft Exchange Server 2013 database by using a third-party product or Windows Server Backup, the backup operation fails. Additionally, one of the following events is logged in the Application log:


This issue occurs because an internal structure is not initialized properly in Exchange 2013.


To resolve this issue, install the following cumulative update:

2892464 Description of Cumulative Update 3 for Exchange Server 2013


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about Windows Server Backup, go to the following Microsoft website:

General information about Windows Server Backup

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!