File system corrupts when you delete a file that has 4 GB-1 bytes of size on FAT32 system in Windows

This article describes an issue that occurs when you try to delete a file that has 4,294,967,295 bytes (4 gigabytes (GB) -1 byte) of size in Windows RT 8.1, Windows 8.1, Windows Server 2012 R2, Windows 8, or Windows Server 2012. A hotfix is available to resolve this issue. The hotfix has a prerequisite.

Symptoms

When this issue occurs, the chkdsk command is required to be run on a FAT32 drive.

Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix on Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 8.1 and Windows Server 2012 R2 file information and notes

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8.1 and for Windows Server 2012 R2" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8.1

File name

File version

File size

Date

Time

Platform

Fastfat.sys

6.3.9600.17903

178,520

11-Jun-2015

19:42

x86

For all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Fastfat.sys

6.3.9600.17903

217,944

11-Jun-2015

21:20

x64

For all supported Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Fastfat.sys

6.3.9600.17903

171,872

11-Jun-2015

18:47

Not applicable

Windows 8 and Windows Server 2012 file information and notes

Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.21xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and for Windows Server 2012" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Fastfat.sys

6.2.9200.21521

168,792

11-Jun-2015

19:04

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Fastfat.sys

6.2.9200.21521

210,776

11-Jun-2015

21:28

x64

Additional file information

Additional file information for Windows 8.1 and for Windows Server 2012 R2

Additional files for all supported x86-based versions of Windows 8.1

File property

Value

File name

X86_446fa2bbef36e621d491b4244d891cd9_31bf3856ad364e35_6.3.9600.17903_none_7701d502ce9bfa64.manifest

File version

Not applicable

File size

691

Date (UTC)

12-Jun-2015

Time (UTC)

10:49

Platform

Not applicable

File name

X86_microsoft-windows-fat_31bf3856ad364e35_6.3.9600.17903_none_43a863b972bdcdc9.manifest

File version

Not applicable

File size

9,847

Date (UTC)

11-Jun-2015

Time (UTC)

19:53

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8.1 and of Windows Server 2012 R2

File property

Value

File name

Amd64_e0eed85115227570481b9647c76bc9a7_31bf3856ad364e35_6.3.9600.17903_none_6aef4761ee02e822.manifest

File version

Not applicable

File size

695

Date (UTC)

12-Jun-2015

Time (UTC)

10:49

Platform

Not applicable

File name

Amd64_microsoft-windows-fat_31bf3856ad364e35_6.3.9600.17903_none_9fc6ff3d2b1b3eff.manifest

File version

Not applicable

File size

9,851

Date (UTC)

11-Jun-2015

Time (UTC)

21:43

Platform

Not applicable

Additional files for all supported Windows RT 8.1

File property

Value

File name

Arm_58247c1936c0ef6ac324f56a9ed5bbbf_31bf3856ad364e35_6.3.9600.17903_none_bd0ade24c2c9d5e5.manifest

File version

Not applicable

File size

691

Date (UTC)

12-Jun-2015

Time (UTC)

10:49

Platform

Not applicable

File name

Arm_microsoft-windows-fat_31bf3856ad364e35_6.3.9600.17903_none_43aad61172baec8f.manifest

File version

Not applicable

File size

9,847

Date (UTC)

11-Jun-2015

Time (UTC)

20:20

Platform

Not applicable

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File property

Value

File name

X86_d1f21283cc178c6ac88b4e3cc438fa16_31bf3856ad364e35_6.2.9200.21521_none_ad44b615be3d1d62.manifest

File version

Not applicable

File size

691

Date (UTC)

12-Jun-2015

Time (UTC)

01:40

Platform

Not applicable

File name

X86_microsoft-windows-fat_31bf3856ad364e35_6.2.9200.21521_none_ac259df441bab087.manifest

File version

Not applicable

File size

3,252

Date (UTC)

11-Jun-2015

Time (UTC)

19:08

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File property

Value

File name

Amd64_93fdb418ee127dbacc9da628d51f2cdf_31bf3856ad364e35_6.2.9200.21521_none_9dd8bc024d4289ca.manifest

File version

Not applicable

File size

695

Date (UTC)

12-Jun-2015

Time (UTC)

01:40

Platform

Not applicable

File name

Amd64_microsoft-windows-fat_31bf3856ad364e35_6.2.9200.21521_none_08443977fa1821bd.manifest

File version

Not applicable

File size

3,256

Date (UTC)

11-Jun-2015

Time (UTC)

21:32

Platform

Not applicable

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

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