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This article describes the issues that are fixed in the Microsoft Word 2013 hotfix package that is dated May 13, 2014.


Issues that this hotfix package fixes

  • Assume that you have a Word document that contains tracked changes in a table. If you press the Backspace key to delete a character near the table, Word may crash.

  • The file size of the document increases unexpectedly by comparing and merging two documents.

  • Assume that you have a specific table in your document. When you execute Selection.Find, Word may crash.

  • When you print multiple pages of a document on one page in Word 2013, the table shading in the document may print incorrectly.

  • You may experience slow performance when you programmatically query for the paragraph properties in Word 2013.

  • When you open a text that is saved in the UTF-8 encoding format in Word 2013, you may find incorrect formatting applies to random characters.

  • Assume that you edit an equation in a Word document that has Track Changes enabled. Sometimes, you cannot save the document, and Word may sometimes crash.

  • When you use the Range.WordOpenXML method in a word document that contains a chart or a SmartArt graphic that is linked to a network location, you may experience poor performance.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problems that are described in this article. Apply this hotfix only to systems that are experiencing the problems described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


To install this hotfix package, you must have Office 2013 installed.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issues that are listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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