Word 2007-2013
To see both horizontal and vertical rulers, you must be in Print Layout view.
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To make sure you're in Print Layout view, click Print Layout on the View tab.
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Select the Ruler check box.
Word 2016
To see both horizontal and vertical rulers, you must be in Print Layout view.
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To make sure you're in Print Layout view, click Print Layout on the View tab.
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Select the Ruler check box.