This article discusses Surface support for business for a stolen device.
The following options are available for Surface business customers:
Contact your IT group to determine whether Absolute Computrace software was purchased and enabled on the device.
Contact local authorities to report device as stolen.
If the device has remaining time on extended warranty, Microsoft can either cancel the rest of the remaining warranty or transfer the rest of the warranty to a new device.
For more information and support for Absolute Computrace, contact Absolute Computrace at the following website:
For more information about how to cancel or transfer the extended warranty, contact Microsoft Surface support for business at the following website:
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.