This article describes the December 2010 for Microsoft Dynamics CRM Online. This update includes server-side fixes and client-side fixes. The server-side fixes are installed automatically by the Microsoft Dynamics CRM Online team. For more information about services and support for Microsoft Dynamics CRM, visit the following Microsoft website:

Technical support for Microsoft Dynamics

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Issues that are fixed in the December 2010 update

Server-side fixes

The December 2010 update includes the following server-side fixes that were not previously documented:

  • When you right-click any record in a Microsoft Dynamics CRM view, the menu is not displayed as expected.

  • You cannot create a mail merge from a closed opportunity.

  • You cannot add columns or groups when you create report wizard reports in the Beta version of Windows Internet Explorer 9.

  • Dashboards do not load as expected in the Beta version of Internet Explorer 9.

  • When you create a campaign response on a distributed activity, you receive the following error message:

    You do not have enough privileges to access the Microsoft Dynamics CRM object or perform the requested operation.

    This issue occurs if you do not have the Business Unit level permission or a higher level of permissions.

  • The duplicate detection rule does not catch duplicates when a lead is converted to a contact.

  • The Microsoft Dynamics CRM contact in the Organizer field of an appointment cannot be resolved.

  • You cannot upload lots of customization files in Microsoft Dynamics CRM Online.

Client-side fixes

The December 2010 update includes the following client-side fixes that were not previously documented:

  • Assume that you install and configure Microsoft Office Outlook Hotmail Connector. When you use the Add Contacts Wizard together with the Hotmail Connector, you receive the following error message:

    An error occurred while trying to synchronize the contact information to the Microsoft Dynamics CRM Systems.

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