Note: The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.

It was mentioned by some students that, on the computer, when opening a webpage by Internet Explorer it lands to the mobile page instead. Why so?

For Internet Explorer, or those Internet Explorer-cored browsers, this problem would occur if the temporary folder becomes overfilled. For example, pages are messed up, videos are stuck, and webpages cannot display correctly.  

In case of these failures, cleaning up your cache might be a good solution.

Specific steps:

  1. Press once "Alt" on the keyboard to bring up the toolbar, and click "Tool - Delete Browsing History" (or press "Ctrl+Shift+Del" directly on the keyboard).

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  2. When the history window pops up, check "Internet Temporary File", and then click "Delete" button to delete the history.

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  3. Reopen the webpage to see if the issue have been solved.

    If it does not work, we could choose Internet Explorer.

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    By reset, various Internet Explorer browser issues could be solved effectively.

If it does not work all the same, you are suggested to dig the Forum for any great solutions.

We welcome all of your comments and suggestions!

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