Symptoms

Assume that you use Windows Remote Management (WinRM) on a computer that is running Windows 7 or Windows Server 2008 R2. For example, you use WinRM scripting objects, the WinRM command-line tool, or the Windows Remote Shell (WinRS) command line tool to obtain management data from remote computers. However, WinRM does not transfer the impersonation token correctly.

For example, you develop a service that backs up and recovers an Exchange server. To perform these operations, the service accesses Microsoft Exchange PowerShell commandlets by using administrative credentials for an Exchange organization. An end-user provides their logon credentials to an administrator of the Exchange organization so that the administrator can use the service to impersonate that end-user and obtain the necessary PowerShell access. However, during the impersonation process, the PowerShell commandlets fail with an "Access Denied" error.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Wsmanhttpconfig.exe

6.1.7600.21120

198,656

05-Jan-2012

05:36

x86

Wsmanmigrationplugin.dll

6.1.7600.21120

248,832

05-Jan-2012

05:43

x86

Wsmauto.dll

6.1.7600.21120

145,920

05-Jan-2012

05:43

x86

Wsmsvc.dll

6.1.7600.21120

1,176,064

05-Jan-2012

05:43

x86

Wsmwmipl.dll

6.1.7600.21120

213,504

05-Jan-2012

05:43

x86

Wsmanhttpconfig.exe

6.1.7601.21891

198,656

05-Jan-2012

05:22

x86

Wsmanmigrationplugin.dll

6.1.7601.21891

248,832

05-Jan-2012

05:25

x86

Wsmauto.dll

6.1.7601.21891

145,920

05-Jan-2012

05:25

x86

Wsmsvc.dll

6.1.7601.21891

1,176,576

05-Jan-2012

05:25

x86

Wsmwmipl.dll

6.1.7601.21891

214,016

05-Jan-2012

05:25

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Wsmanhttpconfig.exe

6.1.7600.21120

266,240

05-Jan-2012

06:27

x64

Wsmanmigrationplugin.dll

6.1.7600.21120

346,112

05-Jan-2012

06:34

x64

Wsmauto.dll

6.1.7600.21120

181,248

05-Jan-2012

06:34

x64

Wsmsvc.dll

6.1.7600.21120

2,019,328

05-Jan-2012

06:34

x64

Wsmwmipl.dll

6.1.7600.21120

309,760

05-Jan-2012

06:34

x64

Wsmanhttpconfig.exe

6.1.7601.21891

266,240

05-Jan-2012

06:24

x64

Wsmanmigrationplugin.dll

6.1.7601.21891

346,624

05-Jan-2012

06:27

x64

Wsmauto.dll

6.1.7601.21891

181,248

05-Jan-2012

06:27

x64

Wsmsvc.dll

6.1.7601.21891

2,020,352

05-Jan-2012

06:27

x64

Wsmwmipl.dll

6.1.7601.21891

310,272

05-Jan-2012

06:27

x64

Wsmanhttpconfig.exe

6.1.7600.21120

198,656

05-Jan-2012

05:36

x86

Wsmanmigrationplugin.dll

6.1.7600.21120

248,832

05-Jan-2012

05:43

x86

Wsmauto.dll

6.1.7600.21120

145,920

05-Jan-2012

05:43

x86

Wsmsvc.dll

6.1.7600.21120

1,176,064

05-Jan-2012

05:43

x86

Wsmwmipl.dll

6.1.7600.21120

213,504

05-Jan-2012

05:43

x86

Wsmanhttpconfig.exe

6.1.7601.21891

198,656

05-Jan-2012

05:22

x86

Wsmanmigrationplugin.dll

6.1.7601.21891

248,832

05-Jan-2012

05:25

x86

Wsmauto.dll

6.1.7601.21891

145,920

05-Jan-2012

05:25

x86

Wsmsvc.dll

6.1.7601.21891

1,176,576

05-Jan-2012

05:25

x86

Wsmwmipl.dll

6.1.7601.21891

214,016

05-Jan-2012

05:25

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Wsmanhttpconfig.exe

6.1.7600.21120

517,120

05-Jan-2012

05:25

IA-64

Wsmanmigrationplugin.dll

6.1.7600.21120

671,744

05-Jan-2012

05:33

IA-64

Wsmauto.dll

6.1.7600.21120

392,192

05-Jan-2012

05:33

IA-64

Wsmsvc.dll

6.1.7600.21120

3,575,808

05-Jan-2012

05:33

IA-64

Wsmwmipl.dll

6.1.7600.21120

611,328

05-Jan-2012

05:33

IA-64

Wsmanhttpconfig.exe

6.1.7601.21891

517,120

05-Jan-2012

05:17

IA-64

Wsmanmigrationplugin.dll

6.1.7601.21891

671,744

05-Jan-2012

05:24

IA-64

Wsmauto.dll

6.1.7601.21891

392,192

05-Jan-2012

05:24

IA-64

Wsmsvc.dll

6.1.7601.21891

3,576,832

05-Jan-2012

05:24

IA-64

Wsmwmipl.dll

6.1.7601.21891

611,328

05-Jan-2012

05:24

IA-64

Wsmanhttpconfig.exe

6.1.7600.21120

198,656

05-Jan-2012

05:36

x86

Wsmanmigrationplugin.dll

6.1.7600.21120

248,832

05-Jan-2012

05:43

x86

Wsmauto.dll

6.1.7600.21120

145,920

05-Jan-2012

05:43

x86

Wsmsvc.dll

6.1.7600.21120

1,176,064

05-Jan-2012

05:43

x86

Wsmwmipl.dll

6.1.7600.21120

213,504

05-Jan-2012

05:43

x86

Wsmanhttpconfig.exe

6.1.7601.21891

198,656

05-Jan-2012

05:22

x86

Wsmanmigrationplugin.dll

6.1.7601.21891

248,832

05-Jan-2012

05:25

x86

Wsmauto.dll

6.1.7601.21891

145,920

05-Jan-2012

05:25

x86

Wsmsvc.dll

6.1.7601.21891

1,176,576

05-Jan-2012

05:25

x86

Wsmwmipl.dll

6.1.7601.21891

214,016

05-Jan-2012

05:25

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

X86_62b453f78b3629ff24056d96e40a6c1e_31bf3856ad364e35_6.1.7601.21891_none_00374a7535638499.manifest

File version

Not Applicable

File size

720

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

X86_ca444350363ee5f8a81d299309ae9c3b_31bf3856ad364e35_6.1.7600.21120_none_b37cad4d983bf34d.manifest

File version

Not Applicable

File size

720

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

X86_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7600.21120_none_cb0129ea274cfd63.manifest

File version

Not Applicable

File size

191,904

Date (UTC)

05-Jan-2012

Time (UTC)

13:17

Platform

Not Applicable

File name

X86_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.21891_none_cc9cffa424ab12fb.manifest

File version

Not Applicable

File size

191,904

Date (UTC)

05-Jan-2012

Time (UTC)

13:17

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_137103a2171f010e1cfc90dbd094a829_31bf3856ad364e35_6.1.7601.21891_none_13780473a3ce292f.manifest

File version

Not Applicable

File size

1,090

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

Amd64_edb80e325a42f94ada532e26f4760161_31bf3856ad364e35_6.1.7600.21120_none_e547b6eb2fdcf037.manifest

File version

Not Applicable

File size

1,090

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

Amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7600.21120_none_271fc56ddfaa6e99.manifest

File version

Not Applicable

File size

191,908

Date (UTC)

05-Jan-2012

Time (UTC)

13:39

Platform

Not Applicable

File name

Amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.21891_none_28bb9b27dd088431.manifest

File version

Not Applicable

File size

191,908

Date (UTC)

05-Jan-2012

Time (UTC)

13:39

Platform

Not Applicable

File name

Wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7600.21120_none_31746fc0140b3094.manifest

File version

Not Applicable

File size

75,910

Date (UTC)

05-Jan-2012

Time (UTC)

13:39

Platform

Not Applicable

File name

Wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.21891_none_3310457a1169462c.manifest

File version

Not Applicable

File size

75,910

Date (UTC)

05-Jan-2012

Time (UTC)

13:39

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_7151cbe1a39f0d8bf53f79f6414ff6c2_31bf3856ad364e35_6.1.7601.21891_none_a5d56f3d33768469.manifest

File version

Not Applicable

File size

1,088

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

Ia64_7de6efa8099e950368724226ef8fa941_31bf3856ad364e35_6.1.7600.21120_none_e4054862a760e3fc.manifest

File version

Not Applicable

File size

1,088

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

Ia64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7600.21120_none_cb02cde0274b065f.manifest

File version

Not Applicable

File size

191,906

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

Ia64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.21891_none_cc9ea39a24a91bf7.manifest

File version

Not Applicable

File size

191,906

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

Wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7600.21120_none_31746fc0140b3094.manifest

File version

Not Applicable

File size

75,910

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

File name

Wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.21891_none_3310457a1169462c.manifest

File version

Not Applicable

File size

75,910

Date (UTC)

05-Jan-2012

Time (UTC)

12:58

Platform

Not Applicable

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