Applies To
Windows 11 Windows 10

If your Bluetooth connection frequently drops or requires constant re-pairing, it can interrupt audio playback, file transfers, or peripheral use. This issue is often caused by power-saving settings, outdated drivers, or temporary system glitches.  

Try the following troubleshooting steps to resolve the issue:

If you are using a Windows 11 device, start by running the automated Bluetooth troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix this Bluetooth problem.

Run the troubleshooter in Get Help  

  1. Select the Battery icon from the taskbar and check if Energy Saver Mode is enabled.

  2. If so, turn it off so won't interfere with Bluetooth connectivity.

  1. Select Start, type Device Manager and select it from the search results.

  2. In Device Manager, expand Bluetooth, right-click your Bluetooth device.

  3. Select the Power Management tab and uncheck Allow the computer to turn off this device to save power.  

  1. Select Windows key + R and type services.msc and then click Ok.

  2. Scroll down to Bluetooth Support Service, right-click, and select Restart.  

  1. Select Start, type Device Manager and select it from the search results.

  2. In Device Manager, expand Bluetooth, right-click your Bluetooth device, and select Update driver.

If you are facing a different Bluetooth issue, refer to Fix Bluetooth problems in Windows.

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