Why can’t I change the metered connection setting?

A metered connection is an internet connection that has a data limit associated with it. Some apps might work differently on a metered connection to help reduce your data usage. Also, some updates for Windows won't be installed automatically. A cellular data network connection is set as metered by default. Wi-Fi and Ethernet network connections can be set to metered but aren't by default.

You might notice that the Set as metered connection setting is turned on and greyed out in any of the following places, so you can’t turn it off:

  • Settings  > Network & Internet  > Cellular  > Advanced options.

  • Settings  > Network & Internet  > Wi-Fi  > select the Wi-Fi network you’re connected to.

  • Settings  > Network & Internet  > Ethernet  > select the Ethernet network you’re connected to.

If you want to change the Set as metered connection setting, do one or more of the following:

  • Remove the data limit if one is set. To do this:

    1. Select the Start  button, then select Settings  > Network & Internet  > Status .

    2. Under the network you're connected to, select Data usage.

    3. Select the network connection under Choose a network, and then select Remove limit > Remove.

  • Make sure you're signed in with an account that has administrator rights. To check, do the following:

    1. Select the Start  button, then select Settings  > Accounts  > Your info.

    2. Look under your account name and see if it says Administrator.

  • Check with your IT support person. The metered connection setting might be set by your organization, so you can’t change it.

Note: If you set a network connection as an unmetered connection but it still has a limited data plan, you might go over your data limit for that network and incur charges.

 

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