Malicious software may change Windows Internet Explorer proxy settings, and these changes can prevent you from accessing Windows Update or any Microsoft Security sites.
Certain strains of malicious software can prohibit a computer from being able to access Windows Updates or Microsoft Security Sites. For example, an attempt to access a Microsoft site, such as the following sites, results in being redirected to another page:
To have us reset the To have us fix this problem for you, go to the "Here's an easy fix" section. If you prefer to fix this problem manually, go to the "Let me fix it myself" section.
Here's an easy fixTo fix this problem automatically, click the Download button. In the File Download dialog box, click Run or Open, and then follow the steps in the easy fix wizard.
- This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
- If you’re not on the computer that has the problem, save the easy fix solution to a flash drive or a CD, and then run it on the computer that has the problem.
Article ID: 2289942 - Last Review: Apr 25, 2017 - Revision: 5
Windows Internet Explorer 7, Windows Internet Explorer 8, Windows Internet Explorer 9, Internet Explorer 10, Internet Explorer 11