If you try to establish a Point-to-Point Protocol (PPP) dial-up connection, you may receive the following error message:
Error 734: The PPP link control protocol was terminated.As a result, you cannot establish a dial-up connection.
This issue may occur if either of the following conditions are true:
- Multi-link negotiation is turned on for the single-link connection.
- The dial-up connection security configuration is incorrectly configured to use the Require secured passwordsetting.
To resolve this issue:
- Click Start, point to Settings, and then click Network and Dial-up Connections.
NOTE: For Windows Server 2003, click Start, point to
Control Panel, and then point to Network Connections.
- Right-click the appropriate dial-up networking connection, and then click Properties.
- Click the Networking tab, and then click Settings.
- Click to clear the Negotiate multi-link for single link connections check box (if it is selected).
- Click OK, and then click OK.
- Double-click the connection, and then click Dial.
- If this procedure resolves the issue and you can establish a dial-up connection, you do not have to follow the remaining steps in this article.
- If this does not resolve the issue and you cannot establish a dial-up connection, go to step 7 to continue to troubleshoot this issue.
- Right-click the connection, and then click Properties.
- Click the Security tab.
- Under Security options, click
Allow unsecured password in the Validate my identity as follows box, and then click OK.
- Double-click the connection, and then click Dial to verify that you can establish a dial-up connection.
For additional information about how to troubleshoot a similar 'Error 734' error message, click the article number below to view the article in the Microsoft Knowledge Base:
282795 Windows 2000 RAS Error 734 with a Bianca/Brick-XS Multiple-Protocol RouterFor additional information about how to use MSN Internet Services in Windows 2000, click the article number below to view the article in the Microsoft Knowledge Base:
238510 Using MSN Internet Services in Windows 2000