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Available Updates for Remote Desktop Services in Windows Server 2012 R2

This article summarizes the available hotfixes and updates for issues that can occur in Remote Desktop Services for Windows Server 2012 R2 environments.

For Windows Server 2008 R2 Remote Desktop Services updates, please see KB2601888
For Windows Server 2012 Remote Desktop Services updates, please see KB2821526

Many of the updates listed below are already included in the normal Windows Update monthly rollups. Please select the 'Recommended Updates' setting from Windows Update to obtain these easier.

NOTE: If you believe you are experiencing an issue listed below, install just the hotfix for that specific issue or use the monthly rollups option as mentioned above.

The hotfixes and updates are arranged by component areas within Remote Desktop Services 2012 R2 environments and could also apply to Windows Windows 7 and Windows 8/8.1 Remote Desktop Clients.
More information

General OS Updates

3047296 RDP session becomes unresponsive when you connect to a Windows Server 2012 R2-based computer

3045923 You cannot unlock a remote session by entering a PIN code after you plug in the smart card in Windows

2903333 Terminal Services client connection error 0xC000035B when you use LmCompatibility

2981330 WTSQuerySessionInformation API function always returns zero bytes for WTSIncomingBytes and WTSOutgoingBytes

2978367 Remote Desktop session freezes when you run an application in the session in Windows 8.1 or Windows Server 2012 R2

2964835 Too few tiles are displayed during image customization in Windows

2958375 Slow screen update in Lync 2013 when you share application or desktop in Windows 8.1 or Windows Server 2012 R2

2929447 Other monitors are not clipped when you limit sharing to one monitor in Windows 8.1 and Windows Server 2012 R2

2928492 Cannot connect to remote applications hosted on a Windows Server 2012 R2 or Windows Server 2008 R2 SP1-based computer

Device Redirection & Printing

2967077 A network printer is deleted unexpectedly in Windows

2895698 Users who have the remote audio setting enabled cause the RD Session Host servers to freeze intermittently in Windows Server 2012 R2 or Windows Server 2008 R2 SP1


3013108 RDS License Manager shows no issued free or temporary client access licenses in Windows Server 2012 R2

2989037 Event 1043 when a RDP connection uses a Remote Desktop license server that is running non-English Windows Server 2012 R2


3026738 RemoteApp window is too large or too small when you use RDP to run a RemoteApp application in Windows Server 2012 R2

2977219 Updates to improve the compatibility of Azure RemoteApp in Windows 8.1 or Windows Server 2012 R2

2959626 Reliability improvements for Remote Desktop Session Host and RemoteApp

2925336 Shortcut menu items flicker as you move the mouse pointer over them in a RemoteApp in Windows

Remote Assistance

2912883 Remote Assistance connection to a Windows Direct Access client computer fails

Remote Desktop Client (Mstsc.exe)

3042841 Files cannot be copied when drive redirection is enabled in Windows 8.1 or Windows Server 2012 R2

3042836 The Remote Desktop Active X control Mstscax.dll leaks thread handles in Windows 8.1

3036965 Printing preferences window appears behind a RemoteApp window in Windows

3024260 OK and Cancel buttons are missing from the Local Devices and Resources dialog box in the Norwegian language pack

3005781 Update for remote applications and Remote Desktop Easy Print that uses RDP 8.1 client in Windows 8.1 or Windows 7

2989039 RDP session is unstable when it uses UDP in Windows 8.1 or Windows Server 2012 R2

2964833 Windows 8.1 or Windows 7 cannot connect over DirectAccess to a Remote Desktop Session Host server farm

2964832 RemoteApp program pop-up window is hidden in Windows

2930340 Ctrl+Alt+Insert Remote Desktop keyboard shortcut doesn't work in Windows 8.1 or Windows Server 2012 R2

2925429 Print jobs are lost or an application crashes in Microsoft Enterprise Desktop Virtualization 2.0 in Windows

2916266 Mstsc.exe crashes when you print a large document from an RDS session

Remote Desktop Connection Broker

3020474 Error occurs when Remote Desktop Connection Broker connects to SQL server in Windows Server 2012 R2

Remote Desktop Gateway

3042843 "Your computer can't connect to the remote computer" error because RD Gateway service freezes in Windows Server 2012 R2 

Remote Desktop Virtualization Host

2908810 Memory and deadlock issues for the RD Virtualization Host and RD Connection Broker role services in Windows 8.1 

2908809 Virtual machines are not enumerated on a Windows Server 2012 R2-based Hyper-V server that is running in a VDI deployment

Remote Desktop Web Access

3069129 Blank page is displayed when you try to access RemoteApps on a Windows Server 2012 R2-based RD Web Access server

2957984 The rdgiskdcproxy:i:1 property cannot be set for the remote apps that are hosted by RD Web Access on Windows Server

recommended available updates hotfixes RD RDP RDS remote desktop services terminal server TS 2012 2008 r2 8.1 remoteapp gateway session connection broker vdi remotefx virtualization host web access license licensing cal per user per device citrix
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

Article ID: 2933664 - Last Review: 08/13/2015 15:22:00 - Revision: 26.0

  • Windows Server 2012 R2 Datacenter
  • Windows Server 2012 R2 Essentials
  • Windows Server 2012 R2 Foundation
  • Windows Server 2012 R2 Standard
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