Configuration isn't updated and event ID 29181 is logged in System Center Operations Manager

Symptoms
In a Microsoft System Center environment that has many clients, configuration changes are not updated on a management server. Additionally, the following event is repeatedly logged in the Operations Manager log:


Log Name:      Operations Manager
Source:        OpsMgr Management Configuration
Event ID:      29181
Level:         Error
User:          N/A
Computer:      <server>

Description: OpsMgr Management Configuration Service failed to execute 'SnapshotSynchronization' engine work item due to the following exceptionMicrosoft.EnterpriseManagement.ManagementConfiguration.DataAccessLayer.DataAccessException: Snapshot data transfer operation failed batch write.

Cause
This issue occurs when the Management Configuration service fails because the instance transfer can't perform a bulk insert. This issue typically occurs when the environment has lots of clients, such as 2000 or more.
Resolution
To fix this issue, follow these steps to modify the batch size settings for the Management Configuration service on the management server:
  1. Make a backup of the Program Files\System Center 2012\Operations Manager\Server\ConfigService.Config file.
  2. Edit the ConfigService.config file, and then modify the settings as follows:
    <Setting Name="SnapshotSyncManagedEntityBatchSize" Value="10000" /><Setting Name="SnapshotSyncRelationshipBatchSize" Value="10000" /><Setting Name="SnapshotSyncTypedManagedEntityBatchSize" Value="20000" />
  3. Restart the Configuration service.
More information
To determine whether you are experiencing this issue, run the following SQL query against the OperationsManager database:
select * from cs.WorkItem where workitemname like '%snapshot%' order by StartedDateTimeUtc desc
In the scenario that's described in the "Symptoms" section, the workitemstateid is always 10 (failed) instead of 20 (successful).
Properties

Article ID: 3092452 - Last Review: 11/01/2015 20:23:00 - Revision: 1.0

Microsoft System Center 2012 Operations Manager Service Pack 1, Microsoft System Center 2012 R2 Operations Manager

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