When using Semi-Annual Enterprise Channel, you'll find that Copilot for Microsoft 365 features are not available in your apps. In order to use the features enabled by your assigned Copilot license, you'll need to move your device to Current Channel or Monthly Enterprise Channel.
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Open any Microsoft 365 application (such as Word, Excel, or PowerPoint).
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Select File > Account.
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Look for the Product Information section.
If you see Semi-Annual Enterprise Channel mentioned there, your organization is using this update channel.
For assistance with getting your device moved to the Current Channel, contact your internal help desk or technical support. For more information, see How do I find my Microsoft 365 admin?
Note: On Mac, Copilot for Microsoft 365 in Outlook is only available in the latest version of Outlook for Mac. Legacy Outlook isn't supported. See The new Outlook for Mac.
Important: Copilot in Outlook only supports work or school accounts, and Microsoft accounts using Outlook.com, Hotmail.com, Live.com, and Msn.com email addresses at this time. Any Microsoft account using an account from a third-party email provider, such as a Gmail, Yahoo, or iCloud, can still use Outlook, but won’t have access to the Copilot features in Outlook.
