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Use a shared channel to collaborate with people inside and outside your team or organization. People outside your org can participate in a shared channel without switching orgs.

When should I use a shared channel?

To collaborate with:

Shared channel

Standard channel

Private channel

Everyone on your team

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Specific people on your team

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People outside your team


People outside your org


(when both orgs use Azure AD B2B direct connect for cross-org access)


(when your org uses Azure AD B2B external collaboration for external guests)


(when your org uses Azure AD B2B external collaboration for external guests)

People outside your org (without them switching orgs)


Note: People outside your org need to have a work or school Teams account to participate as members in a shared channel, and admins for both orgs must enable B2B direct connect. To learn more, see Collaborate with external participants in a channel.

Want to learn more? See First things to know about channels.

Related topics

What is a shared channel?

Guests and shared channels

Share a channel with people

Share a channel with a team

Create a shared channel

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