Problems adding or installing printers on ARM PCs

Microsoft is aware of some ARM PCs not being able to add or install a printer when using an installer provided by the printer manufacturer. The installer might be included with the printer or downloaded from the printer manufacturer's website.

  • To fix this issue, follow the instructions in the article Add or install a printer in Windows instead of using the manufacturer's installer. If the printer manufacturer has different guidance, follow the guidance from the printer manufacturer.

  • An example ARM PC is Copilot+ PCs. To check if a Windows device is an ARM PC, select Start and then select Settings > System > About . Under Device specifications, ARM devices have ARM based processor listed next to System type.