Account help & learning

Please sign in so we may serve you better Sign in

Hello , welcome to Account help & learning

Signing in with Microsoft

Microsoft account sign in graphic

Microsoft account help and support

Get help with signing in, locked or compromised accounts, linked accounts, closing, reopening, and updating your security info and account profile.

Get Microsoft account help for billing and more

Microsoft account dashboard graphic

Manage your Microsoft account

Manage your personal account from a single dashboard, including payment information, purchases, subscriptions, and more.

Go to your dashboard and easily manage your account

Image of Windows sign in page

Accounts in Windows

You can use a Microsoft account, or a work or school account to sign into your Windows device. Get help for Windows Hello, PIN reset, or adding new accounts to your PC.

Learn more about user account basics in Windows

Image of sign in page with work or school account

Manage a work or school account

Learn more about managing and securing the account you use to access your work or school email and files, and other web resources in your organization.

Get work or school account help

Manage your account

Go passwordless graphic

Break free from passwords

Make your account even more secure with optional passwordless sign-in.

Get details about alternative sign-in methods

Microsoft account security graphic

Account hacked?

If you see the error message, "We couldn't find an account with that username", or think your account has been hacked, learn how you can recover your account.

Open the Sign-in Helper for support options or hacked account issues

Microsoft Family graphic

Keep it in the family

Easily create a family group and set parental controls like screen time limits and app filters for free with Microsoft Family Safety.

Learn more about family group features

Microsoft storage graphic

Manage your storage

Your Microsoft cloud storage quota includes OneDrive files & photos and Outlook.com emails. If you exceed your Microsoft cloud storage, you will not be able to send or receive email.

Check the details of your Microsoft cloud storage

Maximize your potential with Microsoft 365

Get online security, innovative apps, and cloud storage across your devices and on the web. Microsoft 365 has what you need all in one plan.

Buy or try Microsoft 365

Microsoft 365 graphic

A collection of charts and PowerPoint slides

If you're a small business owner

Find the information you need to set up and sign into your account, and learn more about what's included in your Microsoft 365 subscription.

Visit Small business help and learning