For help with your Microsoft account and subscriptions, visit Account & Billing Help. For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option. Admins

Try unlocking your Windows 10 device remotely if you get this message: "This device has been locked for security reasons. Connect your device to a power source for at least two hours and then try again." The key is to reset your PIN through account.microsoft.com. If you use remote unlock, your logon PIN will be protected by Windows instead of your device's security system. Sign in to account ...

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First, be sure to follow these tips on how to keep your computer secure. It is also important to keep the following in mind: Microsoft does not send unsolicited email messages or make unsolicited phone calls to request personal or financial information, or to provide technical support to fix your computer. If you didn't ask us to, we won't call ...

If your Surface Duo is locked to AT&T but you didn't get it from AT&T, either through another retailer or a replacement via a warranty exchange, then please allow additional time for AT&T to get the unlock code and respond to your request. After you have the unlock code, follow the steps below to unlock your Surface Duo: Turn off Surface Duo.

Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. If you receive a phone call claiming to be from Microsoft, or see a pop-up window on your PC with a fake warning message and a phone number to call and get your “issue” fixed, it’s better to be safe and not click any links or provide any personal information.

You are trying to open an Excel file and you get a message about the file being locked. Sometimes the file is locked by another user, and other times the "another user" is actually you. If you have locked the file yourself, it might be because the file is open on a different device, or the previous instance of the file didn't close properly.

Typically, the taskbar is at the bottom of the desktop, but you can also move it to either side or the top of the desktop. When the taskbar is unlocked, you can change its location. See the Lock and unlock the taskbar section to find out if yours is locked. When you've confirmed that your taskbar is unlocked, you can change its location.

Explore subscription benefits, browse training courses, learn how to secure your device, and more. Microsoft 365 subscription benefits. Microsoft 365 training. Microsoft security. Accessibility center . Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. Ask the Microsoft Community. Microsoft Tech Community. Windows Insiders. Microsoft 365 ...

Sign in with Windows Hello. Windows Hello is a more personal and secure way to sign in to your Surface. The front-facing camera on the following Surface devices recognizes your face and iris, which allows you to sign in to Windows 10 with just a look: