If system sounds play but audio doesn’t work in some apps, app‑specific volume settings, per‑app output device selection, audio services, or audio drivers might be causing the issue. Use the steps below to restore app audio.

Après le 14 octobre 2025, Microsoft ne fournira plus de mises à jour logicielles gratuites à partir de Windows Update, ni d'assistance technique, ni de correctifs de sécurité pour Windows 10. Votre ordinateur personnel fonctionnera toujours, mais nous vous recommandons de passer à Windows 11.

La liste suivante décrit les problèmes audio les plus courants dans Windows 11. Sélectionnez un lien pour afficher les étapes de résolution des problèmes pour chaque problème.

This article provides a comprehensive guide to resolving audio issues in Windows. The tips are listed in order, so start with the first one, see if that helps, and then continue to the next one if it doesn’t.

If audio is quiet or muted in Windows 10, try these steps to restore normal volume. Make sure the sliders for the system and the affected app are set to a higher volume and aren’t muted. If needed, uninstall the driver and reinstall it from the device manufacturer’s website.

If your microphone isn't detected after updating Windows 10, you may need to give your apps permission to use it. If your headset has a Mute button, make sure it isn't active. Make sure that your microphone or headset is connected correctly to your computer.

La mise à jour des pilotes audio permet de maintenir la qualité du son et d’éviter les problèmes tels que l’audio manquant, le faible volume ou les problèmes de microphone. Windows peut installer automatiquement les pilotes audio mis à jour, ou vous pouvez les mettre à jour manuellement.

If your Bluetooth device connects to Windows but you hear no sound, experience low audio quality, or face frequent disconnections, it can disrupt your audio experience.

Adjust the Input volume sliders until your mic is recording at the levels you want. The levels you'll use will vary depending on the amount of background noise and on whether you're using the mic that’s built into your Surface or an external mic.

If audio sounds distorted, crackling, or poor quality in Windows 11, audio enhancements, unsupported audio formats, driver issues, or stopped audio services may be affecting sound output. Use the steps below to restore clear audio.