Summary

This article describes the Microsoft SharePoint Server 2010 issue that is fixed in the SharePoint Server 2010 hotfix package that is dated September 7, 2010.

INTRODUCTION

Issues that this hotfix package fixes


When you try to perform a search on a Business Productivity Online Suite (BPOS) site, the search results do not appear. Additionally, the webpage throws an exception.

Resolution

Hotfix information


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To install this hotfix, you must have SharePoint Server 2010 installed.

Restart requirement

You may not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use one of the hotfixes in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that are listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Download information


File name

File version

File size

Date

Time

Platform

Office-kb2390968-fullfile-x64-glb.exe

14.0.5123.5001

10,943,648

30-Aug-2010

8:20

x86



Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Osrchwfe-x-none.msp

Not Applicable

11,132,928

30-Aug-2010

15:48

Not Applicable



After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

File name

File version

File size

Date

Time

Platform

Connectorph.dll

14.0.5123.5001

282,480

25-Aug-2010

6:26

x64

Microsoft.office.securestoreservice.dll

14.0.5123.5000

292,728

10-Aug-2010

4:26

x86

Microsoft.office.server.search.connector.dll

14.0.5123.5001

1,083,248

25-Aug-2010

6:27

Not Applicable

Microsoft.office.server.search.connector.dll

14.0.5123.5001

1,083,248

25-Aug-2010

6:27

x86

Microsoft.office.server.search.dll

14.0.5123.5001

13,165,424

25-Aug-2010

6:27

Not Applicable

Microsoft.office.server.search.dll

14.0.5123.5001

13,165,424

25-Aug-2010

6:27

x64

Microsoft.office.server.userprofiles.dll

13.9.5116.5000

38,816

22-Jun-2010

1:35

x86

Microsoft.office.sharepoint.clientextensions.dll

14.0.5123.5000

268,168

10-Aug-2010

15:19

x86

Microsoft.sharepoint.portal.dll

14.0.5123.5000

4,974,456

10-Aug-2010

15:12

x86

Microsoft.sharepoint.publishing.dll

14.0.5118.5000

3,151,736

07-Jul-2010

3:57

x86

Msscpi.dll

14.0.5121.5000

2,141,552

27-Jul-2010

18:24

x64

Mssdmn.exe

14.0.5120.5000

780,656

20-Jul-2010

10:24

x64

Mssph.dll

14.0.5123.5000

1,675,624

10-Aug-2010

4:36

x64

Mssrch.dll

14.0.5120.5000

4,989,296

20-Jul-2010

10:24

x64

Policy.12.0.microsoft.office.server.search.dll

14.0.5123.5001

11,176

25-Aug-2010

6:27

x64



References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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