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This article describes update KB3162039 for Microsoft Office 2013, which was released on March 7, 2017. This update also applies to Office Home and Student 2013 RT. This update has a prerequisite.

Be aware that the update in the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

This update fixes the following issues:

  • Assume that you filter the data of a chart in a document in PowerPoint 2013 or Word 2013. When you save the document, you receive the following error message: An error has occurred while ApplicationName was saving the file.

  • When you update the data of a pivot chart that's created by a chart template in Excel 2013, Excel 2013 crashes.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center. The updates in the Download Center can't be installed on Office Home and Student 2013 RT.

If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

PrerequisiteTo apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

Restart informationYou may have to restart the computer after you install this update.

More information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Start an Office 2013 application, such as Microsoft Word 2013.

  2. On the File menu, select Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for Word Click To Run

The screenshot for Word MSI

How to uninstall this updateWindows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and then select update KB3162039, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then tap Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and then select update KB3162039, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and then select update KB3162039, and then select Uninstall.


References

Learn about the standard terminology that Microsoft uses to describe software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File informationThe global version of this update has the file attributes (or later file attributes) that are listed in the following table. 

x64

File identifier

File name

File version

File size

Date

Time

Igx.dll

Igx.dll

15.0.4869.1000

10,371,768

23-Feb-2017

00:29

Oart.dll

Oart.dll

15.0.4911.1000

21,236,944

23-Feb-2017

00:29

Oartodf.dll

Oartodf.dll

15.0.4869.1000

3,783,904

23-Feb-2017

00:29

x86

File identifier

File name

File version

File size

Date

Time

Igx.dll

Igx.dll

15.0.4869.1000

8,990,904

23-Feb-2017

00:29

Oart.dll

Oart.dll

15.0.4911.1000

14,451,408

23-Feb-2017

00:29

Oartodf.dll

Oartodf.dll

15.0.4869.1000

2,139,872

23-Feb-2017

00:29

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