Record multilingual conversations
Note
The recording language options, features, and functionality available to you in Dragon Copilot might vary based on your organization's configuration, regional settings, and whether you're using the web, mobile, or desktop app.
Do you have conversations with your patients in different languages?
Your administrator sets the default recording language and the available recording language options in Dragon Copilot. If both you and your patient speak a language that's different from the default setting, select that recording language from the Ambient recording language list. If the language you speak doesn't appear, select the Multilingual recording option.
You can change the language setting between recordings for the same encounter to capture the conversation in the language that is most comfortable for both you and your patient. The new language setting applies to the next recording and remains selected until you change it again.
To record conversations with a patient in their native language:
- Select the gear icon
to open Settings. - Under Ambient recording language, select an available language from the dropdown menu.
- If you choose a language other than your default language, a recording icon appears to the left of the Help and feedback icon.
- Record your patient conversation as usual.
Important considerations
- Dragon Copilot supports multiple recording languages. The default recording language options depend on your regional and organizational settings. Check the list of available recording languages in the dropdown menu and select accordingly.
- Ensure both you and your patient are fluent in the selected language to avoid any misunderstandings or inaccuracies in the documentation.
- Transcripts for multilingual recordings don't indicate who is speaking. The transcribed conversation appears as one continuous block of text in the recording language, and isn't translated into the default recording language.
- Documentation appears in the default note or document language. The clinical documentation that Dragon Copilot generates from your recordings appears in the default language set by your administrator.
- Check for accuracy. The clinical documentation that Dragon Copilot generates from multilingual recordings might not be as accurate as documentation generated from conversations recorded in your default language. Consider recording important medical facts in the default language for your region before or after the encounter as needed. Review the documentation carefully and make any necessary edits to ensure it accurately reflects the patient encounter.