現象
Microsoft Surface Pro 3 で Sysprep.exe を実行すると、次のエラー メッセージが表示されます。
Sysprep was not able to validate your Windows installation. Review the log file at %windir%\system32\Sysprep\panther\setupact.log for details. After resolving the issue use Sysprep to validate your installation again.
Reviewing the setupact.log may show the following errors:
2014-11-03 20:57:55, Error SYSPRP BitLocker-Sysprep: BitLocker is on for the OS volume. Turn BitLocker off to run Sysprep. (0x80310039)
[gle=0x00000001]
2014-11-03 20:57:55, Error [0x0f0082] SYSPRP ActionPlatform::LaunchModule: Failure occurred while executing 'ValidateBitLockerState' from C:\Windows\System32\BdeSysprep.dll; dwRet = 0x80310039[gle=0x00000001]
2014-11-03 20:57:55, Error SYSPRP SysprepSession::Validate: Error in validating actions from C:\Windows\System32\Sysprep\ActionFiles\Generalize.xml; dwRet = 0x80310039
2014-11-03 20:57:55, Error SYSPRP RunPlatformActions:Failed while validating SysprepSession actions; dwRet = 0x80310039
2014-11-03 20:57:55, Error [0x0f0070] SYSPRP RunExternalDlls:An error occurred while running registry sysprep DLLs, halting sysprep execution. dwRet = 0x80310039
2014-11-03 20:57:55, Error [0x0f00d8] SYSPRP WinMain:Hit failure while pre-validate sysprep generalize internal providers; hr = 0x80310039
If you run manage-bde -status command it will show the following:
Disk volumes that can be protected with
BitLocker Drive Encryption:
Volume C: [OSDisk]
[OS Volume]
Size: 118.34 GB
BitLocker Version: 2.0
Conversion Status: Encryption in Progress
Percentage Encrypted: 97.8%
Encryption Method: AES 128
Protection Status: Protection Off
Lock Status: Unlocked
Identification Field: Unknown
Key Protectors: None Found
