Troubleshoot errors related to system disk sector size greater than 4 KB

This article provides solutions for troubleshooting errors during installation or starting an instance of SQL Server on Windows. This article is valid for all released versions of SQL Server.

This article discusses errors related to system disk sector size greater than 4 KB. When you try to install a SQL Server instance on a machine with system disk sector size greater than 4 KB, you might encounter the following scenarios:

Applies to:   SQL Server all versions

If you try to use sector size greater than 4 KB, you see the following error message:

Error: 5179, Severity: 16, State: 1.
Cannot use file 'data file path', because it is on a volume with sector size 8192. SQL Server supports a maximum sector size of 4096 bytes. Move the file to a volume with a compatible sector size.

When you try to install a SQL Server instance on an Azure virtual machine (VM) running Windows, the installation fails, and you receive the following error message in the SQL Server error log when the engine tries to start during the installation:

Cannot use file '...\master.mdf' because it was originally formatted with sector size 4096 and is now on a volume with sector size 8192. Move the file to a volume with a sector size that is the same as or smaller than the original sector size.

Additionally, you can see the following information in the Summary.txt log file in the SQL Server setup folder:

Detailed results:
  Feature:                       Database Engine Services
  Status:                        Failed
  Reason for failure:            An error occurred during the setup process of the feature.
  Next Step:                     Use the following information to resolve the error, uninstall this feature, and then run the setup process again.
  Component name:                SQL Server Database Engine Services Instance Features
  Component error code:          0x851A0019
  Error description:             Could not find the Database Engine startup handle.

For more information, see SQL Server installation fails with sector size error on a Windows Server 2022 Azure virtual machine.

When you install any version of SQL Server, you see errors that resemble the following message for the Database Engine Services component of SQL Server:

Feature: Database Engine Services 
Status: Failed 
Reason for failure: An error occurred during the setup process of the feature. 
Next Step: Use the following information to resolve the error, uninstall this feature, and then run the setup process again. 
Component name: SQL Server Database Engine Services Instance Features 
Component error code: 0x851A001A 
Error description: Wait on the Database Engine recovery handle failed. Check the SQL Server error log for potential causes. 

Or, you see the following errors in the SQL Server error Log:

2025-02-26 20:01:16.79 spid14s     Starting up database 'master'.
2025-02-26 20:01:16.80 spid14s     Error: 5178, Severity: 16, State: 1.
2025-02-26 20:01:16.80 spid14s     Cannot use file 'C:\Program Files\Microsoft SQL Server\MSSQL16.MSSQLSERVER\MSSQL\DATA\master.mdf' because it was originally formatted with sector size 4096 and is now on a volume with sector size 8192. Move the file to a volume with a sector size that is the same as or smaller than the original sector size.

You install any version of SQL Server on a Windows 10 device. Then, you upgrade the operating system (OS) on the device to Windows 11. When you try to start SQL Server on a Windows 11 device, the service fails to start. In the SQL Server error log, you notice the following entries:

2021-11-05 23:42:47.14 spid9s There have been 256 misaligned log IOs which required falling back to synchronous IO. The current IO is on file C:\Program Files\Microsoft SQL Server\MSSQL15.MSSQLSERVER\MSSQL\DATA\master.mdf. 

You install any version of SQL Server on a Windows 10 device. Then, you upgrade the OS on the device to Windows 11. When you try to start SQL Server on a Windows 11 device, the service fails to start. In the SQL Server error log, you notice the following entries:

Faulting application name: sqlservr.exe, version: 2019.150.2000.5, time stamp: 0x5d8a9215 
Faulting module name: ntdll.dll, version: 10.0.22000.120, time stamp: 0x50702a8c 
Exception code: 0xc0000005 
Fault offset: 0x00000000000357ae 
Faulting process id: 0x1124 
Faulting application start time: 0x01d7bf67449d262c
Faulting application path: C:\Program Files\Microsoft SQL Server\MSSQL15.MSSQLSERVER\MSSQL\Binn\sqlservr.exe 
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll 

You install LocalDB on a Windows 11 device and the setup fails. In the SQL Server error log, you notice the following entries:

2021-12-15 23:25:04.28 spid5s      Cannot use file 'C:\Users\Administrator\AppData\Local\Microsoft\Microsoft SQL Server Local DB\Instances\TestInstance\master.mdf' because it was originally formatted with sector size 4096 and is now on a volume with sector size 16384. Move the file to a volume with a sector size that is the same as or smaller than the original sector size.

In the Windows 11 Application Event Log, you notice the following entries:

Message            : Windows API call WaitForMultipleObjects returned error code: 575. Windows system error message is: {Application Error}
                     The application was unable to start correctly (0x%lx). Click OK to close the application.
                     Reported at line: 3621.
Source             : SQLLocalDB 11.0

During service startup, SQL Server begins the database recovery process to ensure database consistency. Part of this database recovery process involves consistency checks on the underlying filesystem before you try to open system and user database files.

Some new storage devices and device drivers expose a disk sector size greater than the supported 4-KB sector size.

When this issue occurs, SQL Server is unable to start due to the unsupported file system as SQL Server currently supports sector storage sizes of 512 bytes and 4 KB.

You can confirm that you encounter this specific issue by running the command:

fsutil fsinfo sectorinfo <volume pathname>

For example, to analyze the E: volume, run the following command:

fsutil fsinfo sectorinfo E:

Look for the values PhysicalBytesPerSectorForAtomicity and PhysicalBytesPerSectorForPerformance, returned in bytes, and if they're different, retain the largest one to ascertain the disk sector size. A value of 4096 indicates a sector storage size of 4 KB.

Additionally, be aware of the Windows support policy for file system and storage sector size support. For more information, see the Microsoft support policy for 4-KB sector hard drives in Windows article.

• Currently, the ForcedPhysicalSectorSizeInBytes registry key is required to successfully install SQL Server when using modern storage platforms, such as NVMe, that provide a sector size larger than 4 KB. This Windows operating system registry key forces the sector size to be emulated as 4 KB.

  To add the ForcedPhysicalSectorSizeInBytes registry key, use Registry Editor or run commands as described in the Command Prompt or PowerShell section. There's no need to add Trace Flag 1800 for this scenario.

  Important

  This section contains steps that tell you how to modify the Windows registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see the How to back up and restore the registry in Windows article.

  • Registry Editor
  • Command Prompt
  • PowerShell

  1. Run Registry Editor as an administrator.
  2. Navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\stornvme\Parameters\Device.
  3. Select Edit > New > Multi-String value and name it as ForcedPhysicalSectorSizeInBytes.
  4. Right-click the name, select Modify, and type * 4095 in the Value data field.
  5. Select OK and close Registry Editor.

  You must reboot the device after adding the registry key for this change to take effect.

• If you don't add the registry key and you have multiple drives on this system, you can specify a different location for the database files after the installation of SQL Server is complete. Make sure that the drive reflects a supported sector size when querying the fsutil commands. SQL Server currently supports sector storage sizes of 512 bytes and 4,096 bytes.

Windows 11 native NVMe drivers were updated to include the actual sector size reported directly by the NVMe storage devices. This was done rather than relying on the information that's emulated from the filesystem drivers.

The Windows 10 drivers don't report the source sector size of the physical storage.

The improved Windows 11 drivers disregard the emulation that common NVMe storage devices are using. As an example, fsutil displays a sector size of 8 KB or 16 KB, rather than emulating the required 4-KB sector size required by Windows.

The following table provides a comparison of the sector sizes reported by the operating systems. This example illustrates the differences between Windows 10 and Windows 11 using the same storage device. For the values of PhysicalBytesPerSectorForAtomicity and PhysicalBytesPerSectorForPerformance, Windows 10 displays 4 KB and Windows 11 displays 16 KB.

Sample output of fsutil fsinfo sectorinfo <volume pathname>

• SQL Server storage types for data files
• KB3009974 - FIX: Slow synchronization when disks have different sector sizes for primary and secondary replica log files in SQL Server AG and Logshipping environments
• SQL Server LocalDB