"Cannot create a record in Electronic payment (VendTransEPRemit_BR)" error message when you generate an electronic payment in a certain scenario in Microsoft Dynamics AX 2009 Service Pack 1 with the Brazil localization layer installed

Gjelder for
Dynamics AX 2009 Service Pack 1

This article applies to Microsoft Dynamics AX for the Brazil (br) region.

Symptoms

Assume that you create a payment by using a payment proposal for multiple companies that use the centralized payments functionality in Microsoft Dynamics AX 2009 Service Pack 1 (SP1) with the Brazil localization layer installed. You set the Method of payment field to Electronic payment for each voucher in the payment. In this situation, when you try to generate and export the payment, you receive the following error message:

Note

"Cannot create a record in Electronic payment (VendTransEPRemit_BR).
Insert operations are not allowed across companies. Please use changecompany keyword to change the current company before inserting the record."

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https:⁠//mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https:⁠//mbs.microsoft.com/partnersource/support/ Customers

https:⁠//mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.
  2. Apply these changes in a test environment before you apply the hotfix in a production environment.

                
 For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply this hotfix.

File information

The Brazilian version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name File version File size Date Time Platform
Axupdate.exe Not applicable 61,672 20-Apr-12 11:00 x86
Kb2704153.xpo Not applicable 66,012,364 20-Apr-12 10:53 Not applicable
Kb2704153glp.xpo Not applicable 51,533,576 20-Apr-12 10:51 Not applicable
Metadata.xml Not applicable 72 20-Apr-12 10:53 Not applicable
Axsetupsp.exe 5.0.1100.45 1,636,584 20-Apr-12 11:00 x86
Cabextractor.dll Not applicable 19,184 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.dll 5.0.1100.9 150,440 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 538,880 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 17,336 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 534,784 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 534,784 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 534,784 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 538,880 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 538,880 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1500.1212 16,320 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 534,784 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 542,976 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 17,848 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 534,784 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 534,784 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,824 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 534,784 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 547,072 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 18,872 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 559,360 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 20,408 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 530,688 20-Apr-12 10:59 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 16,312 8-Dec-10 23:21 x86
Axsetupsp.resources.dll 5.0.1100.40 526,592 20-Apr-12 11:00 x86
Microsoft.dynamics.setup.reportingservices.resources.dll 5.0.1000.45 15,800 8-Dec-10 23:21 x86
Cabextractor.dll Not applicable 22,768 20-Apr-12 11:00 x64

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT). Then, verify that there is a method whose name includes the Knowledge Base (KB) article number of the installed hotfix. Additionally, you can cross-check the affected objects by comparing the KBXXXXXX.txt file against the objects in the AOT. By doing this, you can make sure that the objects are changed correctly in the SYP layer or in the GLP layer.

Note The XXXXXX placeholder represents the KB article number of the installed hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

974255 Impact Analysis feature for Dynamics AX 2009

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.