Streszczenie
Pakiet pomocy technicznej Microsoft zapoznawcza zawiera wszystkie odpowiednie dzienniki, które mogą pomóc zespołowi Support firmy Microsoft rozwiązywanie problemów z. Dzienniki te są gromadzone albo automatycznie podczas przesyłania bilet pomocy technicznej lub też przesłać ręcznie. Aby uzyskać więcej informacji o tym, jak ręcznie przesłać pakiet pomocy technicznej, przejdź do Tworzenie i zarządzanie pakiet wsparcia StorSimple.
Więcej informacji
W tym artykule opisano informacje, które mogą być zbierane z urządzenia StorSimple do obsługi, do celów rozwiązywania problemów i diagnostyki.
Zebrane informacje
Klucze rejestru
-
HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi
-
HKEY_LOCAL_MACHINE\Software\Microsoft\CisAgent
-
HKEY_LOCAL_MACHINE\Software\Microsoft\CDMInfra
Zrzut śledzenia poleceń
|
Szczegóły |
Polecenia |
|---|---|
|
Pełne Mini, stos & jądra zrzutu (*.dmp) |
spacetracewttraceSterownik ClusdiskmispacePDHyafuflash.exehcs_xutil.exeLSI\RTTDump.exe |
|
Polecenia cmdlet magazynu |
Get-dysk fizycznyGet-VirtualDiskGet dyskuGet-StoragePool |
|
ClusterCmdlets |
Get klastraGet-ClusterResourceGet-ClusterGroup |
|
Aplety poleceń konfiguracji |
Get-HcsAccessControlRecordGet-HcsBackupGet-HcsBackupPolicyGet-HcsBandwidthSettingGet-HcsDataContainerGet-HcsJobGet-HcsStorageAccountCredentialGet-HcsVirtualDiskGet-HcsVirtualDiskGroupGet-HcsAlertGet-HcsDnsClientServerAddressGet-HcsIscsiConnectionGet-HcsIscsiServerTargetPobierz HcsNetInterfaceGet-HcsNtpClientServerAddressGet-HcsSystemGet-HcsWebProxyGet-HcsFirmwareVersion |
|
NetworkCmdlets |
Get-NetAdapterGet-NetIPAddresipconfig.exe /allroute.exe wydruku |
Zawartość pakietu pomocy technicznej próbki tym dzienniki
+---CBS.log+---CauDebugTrace.zip+---ClusterManagement.log+---bmc.txt+---cmdlets| | +---cluster| | | Get-Cluster.txt| | | Get-ClusterGroup.txt| | | Get-ClusterResource.txt| | +---configuration| | | Get-HcsAccessControlRecord.txt| | | Get-HcsAlert.txt| | | Get-HcsBackup.txt| | | Get-HcsBackupPolicy.txt| | | Get-HcsBandwidthSetting.txt| | | Get-HcsDataContainer.txt| | | Get-HcsDnsClientServerAddress.txt| | | Get-HcsFirmwareVersion.txt| | | Get-HcsIscsiConnection.txt| | | Get-HcsIscsiServerTarget.txt| | | Get-HcsJob.txt| | | Get-HcsNetInterface.txt| | | Get-HcsNtpClientServerAddress.txt| | | Get-HcsStorageAccountCredential.txt| | | Get-HcsSystem.txt| | | Get-HcsVirtualDisk.txt| | | Get-HcsVirtualDiskGroup.txt| | | Get-HcsWebProxy.txt| | +---network| | | Get-NetAdapter.txt| | | Get-NetIPAddress.txt| | | Ipconfig_All.txt| | | Route_print.txt| | +---storage| | | Get-Disk.txt| | | Get-PhysicalDisk.txt| | | Get-StoragePool.txt| | | Get-VirtualDisk.txt+---etw| +---LocaleMetaData| | | Microsoft-Windows-StorPort.Operational_1033.MTA| | | Microsoft-Windows-Storage-Storport.Admin_1033.MTA| | | Microsoft-Windows-Storage-Storport.Analytic_1033.MTA| | | Microsoft-Windows-Storage-Storport.Debug_1033.MTA| | | Microsoft-Windows-Storage-Storport.Diagnose_1033.MTA| | | Microsoft-Windows-Storage-Storport.Operational_1033.MTA| | | Microsoft-Windows-StorageSpaces-Driver.Diagnostic_1033.MTA| | | Microsoft-Windows-StorageSpaces-Driver.Operational_1033.MTA| | | Microsoft-Windows-StorageSpaces-Driver.Performance_1033.MTA| | | Microsoft-Windows-StorageSpaces-ManagementAgent.WHC_1033.MTA| | | Microsoft-Windows-iSCSITarget-Service.Admin_1033.MTA| | | Microsoft-Windows-iSCSITarget-Service.Diagnostic_1033.MTA| | | Microsoft-Windows-iSCSITarget-Service.Operational_1033.MTA| | | System_1033.MTA| | | hcs_crash.Admin_1033.MTA| | | hcs_crash.Analytic_1033.MTA| | | hcs_crash.Debug_1033.MTA| | | hcs_crash.Operational_1033.MTA| | | hcs_dpmain.Debug_1033.MTA| | | hcs_dpmain.Operational_1033.MTA| | | hcs_management.Admin_1033.MTA| | | hcs_management.Analytic_1033.MTA| | | hcs_management.Debug_1033.MTA| | | hcs_management.Operational_1033.MTA| | | hcs_minidump.Operational_1033.MTA| | | hcs_nvram.Admin_1033.MTA| | | hcs_nvram.Analytic_1033.MTA| | | hcs_nvram.Debug_1033.MTA| | | hcs_nvram.Operational_1033.MTA| | | hcs_pfconfig.CONFIG_1033.MTA| | | hcs_pfconfig.Debug_1033.MTA| | | hcs_pfconfig.Operational_1033.MTA| | | hcs_pfmain.Debug_1033.MTA| | | hcs_pfmain.Info_1033.MTA| | | hcs_pfmain.Operational_1033.MTA| | | hcs_plxntb.Admin_1033.MTA| | | hcs_plxntb.Analytic_1033.MTA| | | hcs_plxntb.Debug_1033.MTA| | | hcs_plxntb.Operational_1033.MTA| | | hcs_reflector.Admin_1033.MTA| | | hcs_reflector.Analytic_1033.MTA| | | hcs_reflector.Debug_1033.MTA| | | hcs_reflector.Operational_1033.MTA| | | hcs_vnic.Admin_1033.MTA| | | hcs_vnic.Analytic_1033.MTA| | | hcs_vnic.Debug_1033.MTA| | | hcs_vnic.Operational_1033.MTA| | | hcs_watchdog.Debug_1033.MTA| | | hcs_watchdog.Operational_1033.MTA| | Microsoft-Windows-StorPort.Operational.evtx| | Microsoft-Windows-Storage-Storport.Admin.evtx| | Microsoft-Windows-Storage-Storport.Analytic.evtx| | Microsoft-Windows-Storage-Storport.Debug.evtx| | Microsoft-Windows-Storage-Storport.Diagnose.evtx| | Microsoft-Windows-Storage-Storport.Operational.evtx| | Microsoft-Windows-StorageSpaces-Driver.Diagnostic.evtx| | Microsoft-Windows-StorageSpaces-Driver.Operational.evtx| | Microsoft-Windows-StorageSpaces-Driver.Performance.evtx| | Microsoft-Windows-StorageSpaces-ManagementAgent.WHC.evtx| | Microsoft-Windows-iSCSITarget-Service.Admin.evtx| | Microsoft-Windows-iSCSITarget-Service.Diagnostic.evtx| | Microsoft-Windows-iSCSITarget-Service.Operational.evtx| | +---PeriodicLogs| | | | C0-A-160721-1600.zip| | | | C1-160128-2054.zip| | | | C1-160129-0254.zip| | | | C1-160129-0854.zip| | | | C1-160129-1454.zip| | | | C1-160129-2054.zip| | | | C1-160130-0254.zip| | | | C1-160130-0854.zip| | | | C1-160130-1454.zip| | | | C1-160130-2054.zip| | | | C1-160131-0254.zip| | | | C1-160131-0854.zip| | | | C1-160131-1454.zip| | | | C1-160131-2054.zip| | | | C1-160201-0254.zip| | | | C1-160201-0854.zip| | | | C1-160201-1454.zip| | | | C1-160201-2054.zip| | | | C1-160202-0254.zip| | | | C1-160202-0854.zip| | | | C1-160202-1454.zip| | | | C1-160202-2054.zip| | | | C1-160203-0254.zip| | | | C1-160203-0854.zip| | | | C1-A-160203-1454.zip| | | | C1-A-160203-2054.zip| | | | C1-A-160204-0254.zip| | | | C1-A-160204-0854.zip| | | | C1-A-160204-1454.zip| | | | C1-A-160204-2054.zip| | | | C1-A-160205-0255.zip| | | | C1-A-160205-0854.zip| | | | C1-A-160205-1454.zip| | | | C1-A-160205-2055.zip| | | | C1-A-160206-0254.zip| | | | C1-A-160206-0854.zip| | | | C1-A-160206-1454.zip| | | | C1-A-160206-2054.zip| | | | C1-A-160207-0254.zip| | | | C1-A-160207-0854.zip| | | | C1-A-160207-1454.zip| | | | C1-A-160207-2054.zip| | | | C1-A-160208-0255.zip| | | | C1-A-160208-0854.zip| | | | C1-A-160208-1454.zip| | | | C1-A-160208-2055.zip| | | | C1-A-160209-0254.zip| | | | C1-A-160209-0854.zip| | | | C1-A-160209-1454.zip| | | | C1-A-160209-2055.zip| | | | C1-A-160210-0254.zip| | System.evtx| | hcs_crash.Admin.evtx| | hcs_crash.Analytic.evtx| | hcs_crash.Debug.evtx| | hcs_crash.Operational.evtx| | hcs_dpmain.Debug.evtx| | hcs_dpmain.Operational.evtx| | hcs_management.Admin.evtx| | hcs_management.Analytic.evtx| | hcs_management.Debug.evtx| | hcs_management.Operational.evtx| | hcs_minidump.Operational.evtx| | hcs_nvram.Admin.evtx| | hcs_nvram.Analytic.evtx| | hcs_nvram.Debug.evtx| | hcs_nvram.Operational.evtx| | hcs_pfconfig.CONFIG.evtx| | hcs_pfconfig.Debug.evtx| | hcs_pfconfig.Operational.evtx| | hcs_pfmain.Debug.evtx| | hcs_pfmain.Info.evtx| | hcs_pfmain.Operational.evtx| | hcs_plxntb.Admin.evtx| | hcs_plxntb.Analytic.evtx| | hcs_plxntb.Debug.evtx| | hcs_plxntb.Operational.evtx| | hcs_reflector.Admin.evtx| | hcs_reflector.Analytic.evtx| | hcs_reflector.Debug.evtx| | hcs_reflector.Operational.evtx| | hcs_vnic.Admin.evtx| | hcs_vnic.Analytic.evtx| | hcs_vnic.Debug.evtx| | hcs_vnic.Operational.evtx| | hcs_watchdog.Debug.evtx| | hcs_watchdog.Operational.evtx| hcs_xutil_ddump.txt| hcs_xutil_logdump.txt+---logs| | CiSAgentsvc0.errlog| | CiSAgentsvc0Curr.errlog| | CiSAgentsvc1.errlog| | CiSAgentsvc2.errlog| | CiSAgentsvc3.errlog| | CiSAgentsvc4.errlog| | CiSAgentsvc5.errlog| | CiSCommandletLog0Curr.errlog| | StorPort.evtx| | StorPortd.evtx| | bundleLog-58598778-4439-4611-9a4b-9371bf3f76e2.log| | bundleLog-9b77fa56-14d7-49f4-88c7-08e1c25d3a33.log| | clusdisk.etl.001| | clusdisk.etl.002| | disklog.log| | dplogd.etl| | hcs_install.log| | hcs_log_snapshot.log| | iscsi.etl.001| | iscsi.etl.002| | mispace.etl.001| | mispace.etl.002| | nvlog.txt| | pfconfiglogd.etl| | spaces.etl.001| | spaces.etl.002| | storagewmi.etl.001| | storagewmi.etl.002| | +---trace| | | | CiSAgentSvc_2016-02-03_03-36-29-PM_11624.ssml| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.1.ssml| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.2.ssml| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.3.ssml| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.4.ssml| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.ssml| | | | CiSAgentSvc_2016-02-03_11-48-54-AM_05212.ssml| | | | ManagementService_2016-02-03_03-36-26-PM_11324.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.1.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.10.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.11.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.12.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.13.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.14.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.15.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.16.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.2.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.3.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.4.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.5.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.6.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.7.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.8.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.9.ssml| | | | ManagementService_2016-02-03_04-55-25-PM_11080.ssml| | | | ManagementService_2016-02-03_11-48-50-AM_08160.ssml| | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_03-36-29-PM_11208.ssml| | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_04-55-29-PM_05616.ssml| | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_11-48-53-AM_10304.ssml| | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-38-56-AM_02592.ssml| | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-52-38-AM_01760.ssml| | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-59-52-AM_01892.ssml| | | | Microsoft.HCS.MinishellHost_2016-01-16_08-33-17-AM_01340.ssml| | | | Microsoft.HCS.MinishellHost_2016-01-16_08-36-19-AM_01728.ssml| | | | Microsoft.HCS.MinishellHost_2016-01-16_08-52-39-AM_01836.ssml| | | | Microsoft.HCS.MinishellHost_2016-01-16_08-59-52-AM_01972.ssml| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.1.ssml| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.2.ssml| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.3.ssml| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.4.ssml| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.5.ssml| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.ssml| | | | powershell_2016-01-16_09-02-05-AM_01660.ssml| | | | powershell_2016-02-03_01-39-05-PM_09808.ssml| | | | powershell_2016-02-03_03-36-27-PM_11476.ssml| | | | powershell_2016-02-03_03-37-16-PM_13848.ssml| | | | powershell_2016-02-03_04-55-26-PM_07384.ssml| | | | powershell_2016-02-03_09-55-44-AM_05836.ssml| | | | powershell_2016-02-03_11-48-52-AM_07428.ssml| | | | powershell_2016-02-05_12-48-01-PM_05040.ssml| | | | wsmprovhost_2016-02-05_01-00-09-PM_08936.ssml| | | | wsmprovhost_2016-02-09_02-54-25-PM_14816.ssml| | | | wsmprovhost_2016-02-09_05-02-20-PM_02800.ssml| | | | wsmprovhost_2016-02-09_05-02-25-PM_02376.ssml| | | | wsmprovhost_2016-02-09_05-04-36-PM_08164.ssml| | | | wsmprovhost_2016-02-09_05-14-17-PM_11692.ssml| | | | wsmprovhost_2016-02-09_05-15-52-PM_14736.ssml| | | | wsmprovhost_2016-02-09_05-17-27-PM_03240.ssml| | | | wsmprovhost_2016-02-09_08-54-25-PM_05752.ssml| | | | wsmprovhost_2016-02-09_11-15-16-PM_02152.ssml| | | | wsmprovhost_2016-02-09_11-16-53-PM_02404.ssml| | | | wsmprovhost_2016-02-09_11-17-26-AM_11872.ssml| | | | wsmprovhost_2016-02-09_11-18-29-PM_14928.ssml| | | | wsmprovhost_2016-02-10_01-00-02-AM_04636.ssml| | | | wsmprovhost_2016-02-10_01-00-18-AM_10836.ssml| | | | wsmprovhost_2016-02-10_02-30-02-AM_01540.ssml| | | | wsmprovhost_2016-02-10_02-54-25-AM_02888.ssml| | | | wsmprovhost_2016-02-10_03-00-02-AM_12896.ssml| | | | wsmprovhost_2016-02-10_05-16-16-AM_08632.ssml| | | | wsmprovhost_2016-02-10_05-17-52-AM_06640.ssml| | | | wsmprovhost_2016-02-10_05-19-28-AM_05796.ssml| | | | wsmprovhost_2016-02-10_08-06-25-AM_11832.ssml| | | | wsmprovhost_2016-02-10_08-06-27-AM_11824.ssml| | | | wsmprovhost_2016-02-10_08-06-38-AM_01708.ssml| | | | wsmprovhost_2016-02-10_12-00-03-AM_08092.ssml| | | | wsmprovhost_2016-02-10_12-00-05-AM_03136.ssml| | usmlog.log+----performance| | DeviceCapacityCountersLocal.tsf| | DeviceCapacityCountersLocal_00000000000001.tsf| | DeviceCapacityCountersLocal_00000001000001.tsf| | DeviceCapacityCountersLocal_00000001000002.tsf| | DeviceCapacityCountersLocal_00000001000003.tsf| | DeviceCapacityCountersLocal_00000001000004.tsf| | DeviceCapacityCountersLocal_00000001000005.tsf| | DeviceCloudCountersPT15SLocal.tsf| | DeviceCloudCountersPT15SLocal_00000000000001.tsf| | DeviceCloudCountersPT15SLocal_00000000000002.tsf| | DeviceCloudCountersPT15SLocal_00000001000001.tsf| | DeviceCloudCountersPT15SLocal_00000001000002.tsf| | DeviceCloudCountersPT15SLocal_00000001000003.tsf| | DeviceCloudCountersPT15SLocal_00000001000004.tsf| | DeviceCloudCountersPT15SLocal_00000001000005.tsf| | DeviceCloudCountersPT15SLocal_00000001000006.tsf| | DeviceCloudCountersPT15SLocal_00000001000007.tsf| | DeviceCloudCountersPT15SLocal_00000001000008.tsf| | DeviceCloudCountersPT15SLocal_00000001000009.tsf| | DeviceCloudCountersPT15SLocal_00000001000010.tsf| | DeviceCloudCountersPT15SLocal_00000001000011.tsf| | DeviceCloudCountersPT15SLocal_00000001000012.tsf| | DeviceCloudCountersPT15SLocal_00000001000013.tsf| | DeviceCloudCountersPT15SLocal_00000001000014.tsf| | DeviceCloudCountersPT15SLocal_00000001000015.tsf| | DeviceCountersPT15SLocal.tsf| | DeviceCountersPT15SLocal_00000000000001.tsf| | DeviceCountersPT15SLocal_00000001000001.tsf| | DeviceDashboardCountersPT1MLocal.tsf| | DeviceDashboardCountersPT1MLocal_00000000000001.tsf| | DeviceDashboardCountersPT1MLocal_00000001000001.tsf| | DeviceNetworkCountersLocal.tsf| | DeviceNetworkCountersLocal_00000000000001.tsf| | DeviceNetworkCountersLocal_00000001000001.tsf| | DeviceNetworkCountersLocal_00000001000002.tsf| | DeviceNetworkCountersLocal_00000001000003.tsf| | DeviceNetworkCountersLocal_00000001000004.tsf| | DeviceNetworkCountersLocal_00000001000005.tsf| | DeviceVolumeCountersPT15SLocal.tsf| | DeviceVolumeCountersPT15SLocal_00000000000001.tsf| | DeviceVolumeCountersPT15SLocal_00000001000001.tsf| | DeviceVolumeCountersPT15SLocal_00000001000002.tsf| | DeviceVolumeCountersPT15SLocal_00000001000003.tsf| | DeviceVolumeCountersPT15SLocal_00000001000004.tsf| | DeviceVolumeCountersPT15SLocal_00000001000005.tsf| | DeviceVolumeCountersPT15SLocal_00000001000006.tsf| | DeviceVolumeCountersPT15SLocal_00000001000007.tsf| | DeviceVolumeCountersPT15SLocal_00000001000008.tsf| | MAEventTable.tsf| | MAEventTable_00000000000001.tsf| | MAEventTable_00000001000001.tsf| | MAEventTable_00000001000014.tsf| | MAEventTable_00000001000015.tsf| | MAEventTable_00000001000016.tsf| | MAEventTable_00000001000017.tsf| | MAEventTable_00000001000018.tsf| | MAEventTable_00000001000019.tsf| | MAEventTable_00000001000020.tsf| | MAEventTable_00000001000021.tsf| | MAEventTable_00000001000022.tsf| | MAEventTable_00000001000023.tsf| | MAEventTable_00000001000024.tsf| | MAEventTable_00000001000025.tsf| | MAEventTable_00000001000026.tsf| | MAEventTable_00000001000027.tsf| | MAEventTable_00000001000028.tsf| | MAEventTable_00000001000029.tsf| | MAEventTable_00000001000030.tsf+---registry| | HKEY_LOCAL_MACHINE-HARDWARE-DEVICEMAP-Scsi.txt| | HKEY_LOCAL_MACHINE-Software-Microsoft-CDMInfra.txt| | HKEY_LOCAL_MACHINE-Software-Microsoft-CisAgent.txt+---rttdump+---rttdump\ScsiPort1.txt
