Generate diagnostic logs and report problems with distributing pages in OneNote Class Notebook
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If you run into an error while distributing pages in Class Notebook, follow these steps to generate diagnostic logs and Session IDs to share with our support team.

Note: These instructions apply to users with a Microsoft 365 Education license.

OneNote for the web

  1. If you receive an error message after using the Distribute Page button in the Class Notebook tab, press the Ctrl and ~ keys on your keyboard at the same time.An error shown while distributing a page in Class Notebook.

  2. Class Notebook will generate session information about what led to the error. Select Export Logs.

  3. The logs will automatically download as a .csv file that you'll be able to open in Excel.

  4. To report your problem and get help fixing it, visit https://aka.ms/edusupport. Fill out the required information, attach the .csv file to your report, and select Submit.

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