What can the Facilitator agent do?
The Facilitator agent works within Teams meetings and chats for more effective collaboration. This new agent is available in public preview.
-
In Microsoft Teams chats, Facilitator maintains an up-to-date summary of important information as the conversation happens, including key decisions, action items, and open questions to resolve.
-
In Microsoft Teams meetings, Facilitator generates real-time AI notes during your meetings, allowing everyone to co-author and collaborate seamlessly.
How can I access the Facilitator agent in Teams?
-
In a chat, go to the upper-right of the chat header. The AI notes icon is to the right of the Copilot icon. Select the AI notes icon, which is represented as a page. If AI-generated notes are not enabled, select the button in the side pane to enable. The AI notes icon will now have a sparkle added and AI-generated notes will automatically start.
-
On a meeting scheduling form from the Teams calendar, under participants, toggle on ‘AI-generated notes’.
-
During a Teams meeting, go to Notes in the meeting controls during a meeting. Select the sparkle icon and toggle on ‘AI-generated notes’. Watch notes update in real time on the right side of the meeting window. AI-generated notes will be added every few minutes. Participants can add or edit notes to the shared Meeting notes pane.
-
After a Teams meeting, go to the meeting chat where Facilitator was active and select Recap at the top of the meeting chat. Then, select Notes.
How was the Facilitator agent evaluated?
The Facilitator agent was evaluated through extensive manual and automatic testing using Microsoft internal data. Additional evaluation was performed with adversarial datasets with offensive and malicious chat content. Facilitator in Teams is regularly evaluated through user feedback (thumbs-up and-down feedback function).
What are the limitations of the Facilitator agent?
For AI-generated notes in Teams chats:
-
AI-generated notes don't have access to user-initiated message edits or deletions. This means that if content was added to the AI notes pane and then a message was edited or deleted, it won't be reflected. Please be sure to check accuracy of information using citations.
-
AI-generated notes don't have access to call transcripts.
-
AI-generated notes don't have access to files shared in the chat.
-
AI-generated notes are not supported in meeting chats or external chats.
For AI-generated notes in Teams meetings:
-
The meeting must be transcribed.
-
The notes are attributed to a participant, not the Facilitator agent.
-
AI-generated notes can’t be started from the Teams mobile app. However, if started on desktop, mobile users will see all real-time updates from Facilitator and/or attendees in Notes.
-
External users can’t access AI-generated notes.
-
AI-generated notes aren’t available in instant meetings, Teams calls, or channel meetings.
-
AI-generated notes in meetings only use the meeting transcript as a grounding source. Meeting chat content is not included in grounding data.
Can I customize the settings of the Facilitator agent and how will this impact the system behavior?
The Facilitator agent can't be customized. Admins can choose if Facilitator is allowed in their organization by managing the Facilitator app in the Microsoft Teams Admin Center. To learn more about admin management, see Set up Facilitator in Microsoft Teams.
What can I do to improve Facilitator's performance?
The Facilitator agent will best respond when Teams users do the following:
-
Speak or chat in supported languages.
-
Ensure that a recent, substantive volume of content is available. Facilitator may provide error messages if these requirements are not met.
-
Complete activities in the chat. For example, if an action item was assigned in the chat and has now been completed, send a message in the chat acknowledging its completion. Facilitator only knows about the progress that is available in the Teams chat or meeting transcript.
-
For meetings that include Teams rooms, turn on voice recognition to ensure speakers in the room are correctly identified in the notes and action items. Without it, contributions from individuals in the room will be attributed to the room, not the speakers. Learn more
What languages does the Facilitator agent support in Teams?
Facilitator in Teams supports English.
Where can I learn more about security, compliance, and privacy?
Facilitator and Microsoft 365 are built on Microsoft’s comprehensive approach to security, compliance, and privacy. For more information, see the following:
-
If you’re using Microsoft 365 Copilot in your organization (with your work or school account), see Data, Privacy, and Security for Microsoft 365 Copilot.
-
If you're using Copilot in Microsoft 365 apps at home as part of Copilot Pro (with your personal Microsoft account), see Copilot Pro: Microsoft 365 apps and your privacy.
-
For Facilitator-specific updates, see Set up Facilitator in Microsoft Teams for collaborative AI notes.
Does the Facilitator agent share my data with third parties?
Facilitator in Teams doesn't share data with third parties.
Does the Facilitator agent have human review of my content?
Facilitator in Teams doesn't have human review of your content. User feedback that is deliberately submitted goes through our customer feedback system.
Does the Facilitator agent use my data to train the model?
Facilitator in Teams doesn't use your data to train the model.
Can I trust that the answers are always accurate?
Teams Generative AI features strive to provide accurate and informative responses, based on the data available. However, answers may not always be accurate as they are generated based on patterns and probabilities in language data. Use your own judgment and double-check the facts before making decisions or taking action based on the responses.
While these features have mitigations in place to avoid sharing offensive content in results and take steps to prevent displaying potentially harmful topics, you may still see unexpected results. We’re constantly working to improve our technology to proactively address issues in line with our Responsible AI Principles.
What should I do if I see inaccurate, harmful, or inappropriate content?
If you find a generated response that is incorrect or if you encounter harmful or inappropriate content, please provide that feedback by clicking thumbs down in the summary and providing additional comments in the feedback form. This feedback helps us to improve and minimize this content in the future.
How does the Facilitator agent determine an attendee's first and last name to display from a meeting?
Currently, Facilitator uses the first string in the attendee’s display name. We're aware of cases where this logic fails, such as reversed display names (LastName, FirstName), or first names with multiple words. We're working on changes to ensure correct usage of names. Please share feedback to allow us to improve further.