UCWA 未处理的异常 – Skype for Business Server中的 InvalidDataException

应用对象
Skype for Business Server 2015 Skype for Business Server 2019

症状

在 2019 Skype for Business Server Microsoft 和 2015 Skype for Business Server,当用户登录到 UCWA 移动客户端之一时, (Android版Skype for Business 或Skype for Business对于 iOS) ,UCWA 服务崩溃,并记录以下事件 ID 20003:

日志名称:Lync Server

来源:LS UCWA

日期: DateTime

事件 ID:20003

任务类别: (1099)

级别:错误

关键字:经典

用户:不适用

计算机: ComputerName

说明:

UCWA 遇到未经处理的异常。

异常:System.IO.InvalidDataException:解码时发现无效数据。

at System.IO.Compression.Inflater.Inflate (Byte[] 字节、Int32 偏移量、Int32 长度)

at System.IO.Compression.DeflateStream.Read (Byte[] 数组、Int32 offset、Int32 count)

at System.Xml.XmlTextReaderImpl.InitStreamInput (Uri baseUri、String baseUriStr、Stream stream、Byte[] bytes、Int32 byteCount、Encoding 编码)

at System.Xml.XmlTextReaderImpl..ctor (String url、Stream input、XmlNameTable nt)

at System.Xml.Serialization.XmlSerializer.Deserialize (Stream 流)

at Microsoft.Rtc.Internal.Ucwa.Core.ApplicationInstanceData.FromMobilityCategoryData (Mobility mobility)

at Microsoft.Rtc.Internal.Ucwa.Core.MobileApplicationData..ctor (Mobility rawMobilityData)

at Microsoft.Rtc.Internal.Ucwa。People。MeManager.MePresenceNotificationReceived (Object sender, LocalPresentityNotificationEventArgs args)

at Microsoft.Rtc.Signaling.EventWorkitem'1.Process ()

at Microsoft.Rtc.Signaling.WorkitemQueue.ProcessItems ()

at Microsoft.Rtc.Signaling.SerializationQueue'1.ResumeProcessing ()

at Microsoft.Rtc.Signaling.SerializationQueue'1.ResumeProcessingCallback (对象状态)

at Microsoft.Rtc.Signaling.QueueWorkItemState.ExecuteWrappedMethod (WaitCallback 方法,对象状态)

在 System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

在 System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem ()

at System.Threading.ThreadPoolWorkQueue.Dispatch ()

原因:发生未经处理的异常。

解决办法:

重新启动服务器。 如果问题仍然存在,请联系产品支持人员

解决方法

若要解决此问题,请安装下列任一更新: