应用对象
Microsoft BitLocker Administration and Monitoring 2.5

症状

当多个客户端连接到 Microsoft BitLocker 管理和监视 2.5 恢复数据库时,SQL 死锁可能会出现在数据库中。因此,无法从帮助台门户或自我服务门户恢复密钥。当他们尝试加密 MBAM 服务变得无法访问时,新的客户端将收到错误。这会导致超时和其他错误。此外,BitLocker 管理 Solution\Logs\Recovery c:\inetpub\Microsoft 和 Service\ 的硬件下 MBAM svc 跟踪日志中发生下列错误 *.svclogs:

交易记录 (进程 ID 63) 锁定资源与另一个进程已被死锁,已被选作死锁牺牲品。死锁牺牲品。 末尾的批次检测到 uncommittable 的交易记录。回滚事务。

解决方案

若要解决此问题,请更新与 MBAM 恢复数据库的存储的过程。若要执行此操作,请运行以下事务处理 SQL 脚本︰

USE [MBAM Recovery and Hardware]GO/****** Object:  StoredProcedure [RecoveryAndHardwareCore].[GetDomainId]    Script Date: 05/09/2014 07:58:22 ******/SET ANSI_NULLS ONGOSET QUOTED_IDENTIFIER ONGO-- =============================================-- Author:      <Kirill Tropin>-- Create date: <6/18/2010>-- Description: <Returns DomainId for provided Domain Name. If domain isn't saved - will add it.>-- =============================================ALTER PROCEDURE [RecoveryAndHardwareCore].[GetDomainId]    @DomainName nvarchar(255)WITH EXECUTE AS OWNERASBEGIN     -- Validating input parameters    IF (@DomainName IS NULL)    BEGIN        RETURN -1    END    -- Adding domain if needed and returning DomainId    DECLARE @OrigTranCount int    SET @OrigTranCount = @@TRANCOUNT    IF @OrigTranCount > 0        SAVE TRAN myTran    ELSE        BEGIN TRAN    BEGIN TRY        DECLARE @DomainId int        SET @DomainId = (                        SELECT Id                        FROM Domains                        WITH (READPAST)     -- If a committed domain exists then get it, otherwise returns NULL                        WHERE (Domains.DomainName = @DomainName)                        )        -- Inserting Domain since it wasn't there        IF (@DomainId IS NULL)        BEGIN            /*            In the unlikely event that two clients simultaneously insert the same new domain,            we can end up with a race condition as they both attempt to insert the domain.            One of them will get an exception (error code 2627) due to the unique constraint            and should use this to trigger a re-read of the domain.            */            WHILE @DomainId IS NULL            BEGIN                BEGIN TRY                    INSERT INTO Domains WITH (ROWLOCK, UPDLOCK)                                (DomainName)                    VALUES      (@DomainName)                    SET @DomainId = @@IDENTITY                END TRY                BEGIN CATCH                    DECLARE @ErrorNumber INT                    DECLARE @ErrorSeverity INT                    DECLARE @ErrorState INT                    SELECT @ErrorNumber = ERROR_NUMBER(), @ErrorSeverity = ERROR_SEVERITY(), @ErrorState = ERROR_STATE()                    IF @ErrorNumber = 2627                    BEGIN                        SET @DomainId = (                            SELECT Id                            FROM Domains                            WITH (READCOMMITTED)                            WHERE (Domains.DomainName = @DomainName)                            )                    END                    ELSE                    BEGIN                        RAISERROR (@ErrorNumber, @ErrorSeverity, @ErrorState)                    END                END CATCH            END        END        IF @OrigTranCount = 0            COMMIT TRAN    END TRY    BEGIN CATCH        IF @OrigTranCount = 0            ROLLBACK TRAN        ELSE             IF XACT_STATE() <> -1                ROLLBACK TRAN myTran        DECLARE @ErrorMessage1 NVARCHAR(4000);        DECLARE @ErrorSeverity1 INT;        DECLARE @ErrorState1 INT;        SELECT @ErrorMessage1 = ERROR_MESSAGE();        SELECT @ErrorSeverity1 = ERROR_SEVERITY();        SELECT @ErrorState1 = ERROR_STATE();        RAISERROR (@ErrorMessage1, -- Message text.                   @ErrorSeverity1, -- Severity.                   @ErrorState1 -- State.                   );    END CATCH    RETURN @DomainIdEND 

USE [MBAM Recovery and Hardware]GO/****** Object:  StoredProcedure [RecoveryAndHardwareCore].[GetDomainId]    Script Date: 05/09/2014 14:06:14 ******/SET ANSI_NULLS ONGOSET QUOTED_IDENTIFIER ONGO-- =============================================-- Author:      <Kirill Tropin>-- Create date: <6/18/2010>-- Description: <Returns DomainId for provided Domain Name. If domain isn't saved - will add it.>-- =============================================ALTER PROCEDURE [RecoveryAndHardwareCore].[GetDomainId]    @DomainName nvarchar(255)WITH EXECUTE AS OWNERASBEGIN     -- Validating input parameters    IF (@DomainName IS NULL)    BEGIN        RETURN -1    END    -- Adding domain if needed and returning DomainId    DECLARE @OrigTranCount int    SET @OrigTranCount = @@TRANCOUNT    IF @OrigTranCount > 0        SAVE TRAN myTran    ELSE        BEGIN TRAN    BEGIN TRY        SET NOCOUNT ON        -- Use a merge statement to guarantee that the domain will be in the table        -- when the SELECT statement is called to get it.        MERGE Domains WITH (HOLDLOCK)        USING (SELECT @DomainName as DomainName) AS NewDomain        ON Domains.DomainName = NewDomain.DomainName        WHEN NOT MATCHED THEN            INSERT (DomainName)                VALUES (NewDomain.DomainName)        ;        DECLARE @DomainId int        SET @DomainId = (                        SELECT Id                        FROM Domains                        WHERE Domains.DomainName = @DomainName                        )        IF @OrigTranCount = 0            COMMIT TRAN    END TRY    BEGIN CATCH        IF @OrigTranCount = 0            ROLLBACK TRAN        ELSE             IF XACT_STATE() <> -1                ROLLBACK TRAN myTran        DECLARE @ErrorMessage1 NVARCHAR(4000);        DECLARE @ErrorSeverity1 INT;        DECLARE @ErrorState1 INT;        SELECT @ErrorMessage1 = ERROR_MESSAGE();        SELECT @ErrorSeverity1 = ERROR_SEVERITY();        SELECT @ErrorState1 = ERROR_STATE();        RAISERROR (@ErrorMessage1, -- Message text.                   @ErrorSeverity1, -- Severity.                   @ErrorState1 -- State.                   );    END CATCH    RETURN @DomainIdENDGO 

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