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我們已經調查 Surface Laptop 3 的螢幕破裂索賠,確定在極少數情況下,堅硬的異物可能會導致玻璃上出現細線斷裂的問題,這看起來似乎是意外或沒有明顯的原因。  
 
如果您認為您的 Surface Laptop 3 發生此問題,我們鼓勵您聯絡我們的 Microsoft 支援服務,在裝置保固期間免費進行維修。

如果您先前已支付 Microsoft Surface Laptop 3 次修復,請聯絡Microsoft 支援服務以瞭解退款。

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