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徵狀

針對適用于 Outlook 2016 的 Dynamics CRM 安裝更新1.0 之後,當您追蹤電子郵件時,您會遇到下列錯誤:

「無法插入重複的索引鍵」

當您按一下 [詳細資料] 時,您會看到下列其他詳細資料

「無法插入重複的索引鍵。

Microsoft.Crm.AppIicationSMWrappers.CrmServiceForOutIook.E...

要求、布林值 wrapException)

Microsoft.Crm.AppIlcationSMWrappers.EmaiIForOutIook.Micros...

messageld,字串主旨,字串寄件者,字串,字串 cc,字串

[密件副本]、[雙 receivedon]、[字串 submitted8y]、[字串重要性]

字串主體、IDynamicEntltyCoIIectionForOutIook 附件、

Int32 attachmentCount、IDynamicEntltyForOutIook extraProperties、

字串 entityXmI,字串 regardingld,Int64 regardingObjectType,

字串 crmld,Int32& 通知) "

原因

清楚

解決方案

安裝 Dynamics 365 的2016年12月更新(用戶端更新)。  如果問題持續發生,請聯絡 Microsoft 支援人員。

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