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徵狀

在 Microsoft 的商務 2016年的 Skype 或 Skype 為 2019 年更新,當您登入或登出用戶端套用之後的商務 2015 (Lync 2013) 中,用戶端會當機。如果選取了 [刪除我的登入資訊] 選項,就會發生這個問題。

注意受到影響的版本號碼是 15.0.5137.1000、 16.0.4849.1000 和 16.0.10344.20008。

因應措施

若要解決這個問題,您應該建立新 DWORD 登錄機碼EnableARIATelemetryFeature ,並將值設定為0 ,在其中一個下列路徑:

HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Lync

HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Lync

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